Assistant Store Manager-Overnight Operations-West Paterson

Position Title: Assistant Store Manager - Overnight Operations

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Division:???????? Store

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Reports To:???? Store Manager

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Status:??????????Exempt

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Position Summary:

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This position play an integral role in the store management team.? Executive responsibilities include providing leadership for the store in the areas of:? Associate development; execution of overnight operations according to Kohl's best practices; communications; analysis of business operations; expense management; and general management of the store as part of the store management team.

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Primary Responsibilities:

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Customer Satisfaction

Will assist the store management team as needed in any of the following areas to ensure Customer Satisfaction objectives are met:

- Leads/directs Area Supervisor and associate teams in the interpretation, administration and execution of Kohl's Customer Satisfaction programs, including Customer Satisfaction Survey, Associate Recognition, POS time-in-line initiatives, and other Customer Satisfaction programs.

- Accountable for results of Customer Satisfaction

- Leads/directs area supervisors in the standard for customer issue resolution.

- Supports and participates in the execution of the MOD program.

- Edits the ASSETS schedules to ensure actual schedule equals the workload.

- Staffs to the needs of business while maintaining the work-life balance of our Associates.

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Merchandise Presentation
Payroll/Expense Management
Sales Management
Human Resource Management
Inventory Shortage/Unit System Accuracy
Operations

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Preferred Qualifications:
Multiple years managing a significant retail volume in a high-growth retailing environment
A demonstration of professional accomplishments through results-driven behavior and team development abilities.
Efficient planning and organization skills
Ability to recognize and understand available resources and utilize them to meet and exceed the store's sales plan and expense controls
Ability to lead and develop a large team of Associates
Demonstrated ability to communicate with a variety of audiences
A history of anticipating challenges and developing solutions to problems at hand
Regular attendance is required