Assistant Store Manager, Pottery Barn Kids

In partnership with the General Manager, promote a sales culture to build productivity. Develop associates for future growth through hiring and developing great people. Provide leadership to achieve or exceed budgeted sales, payroll and controllable expense goals. Effectively manage store operations, maintain appropriate inventory levels and visual merchandising standards. Ensure all internal and external customers receive exemplary customer service and receive a positive store/brand experience. Ensure sales associates build relationships with customers.
In partnership with the General Manger, ensure store meets or exceeds sales and contest goals. Meet payroll goals based on current trends.
Prioritize, plan and adjust schedules and daily agendas to meet business goals. Hold team accountable to achieving goals.
In partnership with the General Manager, recruit, interview, and select qualified candidates to build a talent pipeline to achieve current and future business goals.
Train and motivate all associates through on-going programs in sales, customer service and product knowledge.
Develop associates to assume increased levels of responsibility.
Assess performance and provide on-going feedback; Complete and deliver performance appraisals and development plans.
Ensure team provides an exceptional customer experience in the store to achieve World Class Service standards.
Maintain presence through effective floor management and ensure staff coverage in all areas of the store.