Assistant Store Manager (West Palm Beach/Boca Raton, FL)

Where is your career taking you? May we suggest the Yellow & Blue Brick road! Picture yourself working for a company committed to diversity ... a company that trains and empowers its employees to grow! BLOCKBUSTER (NYSE BBI) is looking for an Assistant Store Manager to work in the above listed city.

Achieve sales and customer satisfaction standards and goals through maximizing the customer's experience and the store's revenue by directly selling to customers. Assist the Store Manager in Store Operations including managing the store in the Store Manager's absence. Assist in the recruiting, hiring, training, developing and evaluating store employees. Responsible for supervising and coaching Shift Leaders and Customer Service Representatives.

Assist Store Manager in maximizing sales and profitability through focusing on key business initiatives, store presentation, marketing execution, inventory management, customer service, loss prevention, payroll management, risk management, and daily operational cost control.


Developing People

Assist SM with recruiting, hiring, training, evaluating, and counseling store employees. May be asked to assist in terminations.
Communicate employee relations issues to an appropriate higher level.
Manage employees and assign duties
Work with SM to receive training (in store and off site).
Hold store meetings in SMs absence.
Assist SM in ensuring compliance with company training standards and programs.
Encourage and possess "ownership mentality".
Store Experience

Assist customers in selecting and checking out product.
Handle and resolve all customer issues.
Ensure customer service standards to maximize customer experience.
Maintain store appearance to current standards.
Managing Expenses

Complete store opening and closing paperwork, daily sales reports and all financial tracking.
Open and Close store
Help manage store revenue including: cash handling, deposit reconciliation and delivery of deposits to bank.
Assist SM in inventory control through effective management of physical inventories and product.
Partner with SM to utilize labor management tools to maximize productivity.
Execute and monitor account maintenance procedures to minimize bad debt.
Marketing Execution

Assist SM in communicating and executing marketing and merchandising programs to achieve key marketing initiatives.
Partner with SM to execute sales service models and strategies (with emphasis during peak business periods) to achieve sales and service goals.
Other

Participate in ongoing communication with store management
We would like to thank everyone who submits his or her resume for this position. Due to the volume of resumes that we receive, only those candidates selected for interviews will be contacted. BLOCKBUSTER offers a competitive salary with excellent benefits, is an equal opportunity employer and promotes a smoke free & drug free workplace.