Border Superstore General Manager

The ability to motivate, instill accountability and achieve results will drive success in the General Manager position responsible for all aspects of store operations and fulfillment of company goals and initiatives. General Managers cultivate a team environment that provides exceptional customer service while directing the management team and ensuring all staff members perform at a consistently high level. Strong communication, organizational and problem-solving skills are essential and 2-3 years of experience managing a multi-format store with at least a $5 million sales volume is strongly preferred.

 

Responsibilities Specific to the General Manager Include, But Are Not Limited To:

? Overseeing all facets of store operations.

? Driving sales, financial management, and ensuring that store profit and productivity goals are met

? Consistently delivering exceptional customer service through active Service Management

? Supervising Managers and Supervisors through execution of established standards in all areas of the store

? Developing and maintaining a team oriented environment

? Creating and cultivating a store environment where diversity is valued and incorporated into areas such as staffing, inventory visual presentation and customer service

? Recruiting, interviewing, selecting and retaining quality employees

? Employee training, development and succession planning

? Overseeing all merchandise and inventory management systems to remain competitive in the marketplace

? Analyzing incoming data reports and taking appropriate action

? Creating and implementing effective lines of communication throughout the store

? Supporting and maintaining an open door policy

? Maintaining a commitment to a strong community presence through partnerships with the Area Marketing Manager and other stores in the market

? Ensuring that all store administrative functions are carried out quickly and efficiently

? Ensuring that physical maintenance and safety standards of the store are met

? Maintaining confidential personnel files for exempt employees

? When necessary, acts as a liaison between the store, the DM/DMIT and/or the home office

? Developing and implementing a store strategic business plan

 

Job Qualifications

? 2-3 years experience successfully managing a medium to large multi-format store.

? Bachelor?s Degree in Business Administration, Liberal Arts, preferred.

? Strong supervisory skills and experience managing a large retail operation.

? Strong commitment to ensuring that profit and productivity standards are met.

? Ability to motivate people, instill accountability, and achieve results.

? Commitment to superior customer service.

? Knowledge, love and/or affinity for books, music, and coffee.

? Ability to travel occasionally for various meetings, conferences, training, etc.

? Ability to handle pressures and work long hours when necessary.

? Appreciation and respect for the diversity of all individuals in the workplace.

 

Benefits & Perks

? Your Health ? Medical, Dental, Vision, Medical Flexible Spending Account

? Your Family ? Domestic Partner Benefits, Daycare/Elder Care Flexible Spending Account, Adoption Assistance, Borders Group Foundation, Family Medical Leave, Dependent Life Insurance

? Your Future ? 401 (k), Employee Stock Purchase Plan, Long Term Care Insurance, Disability Coverage

? Your Time ? Company-provided Vacation Time, Personal/Sick Time, Flexible Work Schedules

? Your Finances ? Generous Merchandise Discount, Voluntary Group Rate Benefits, DaimlerChrysler Vehicle Discounts, AT&T Wireless Discounts

? Your Life ? Career Advancement Opportunities, Excellent Working Environment, Business Casual Dress Environment, Comprehensive Training