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Customer Service Representative
| Details |
Country: USA
Location: OH Cleveland
Total applied: 9
Relevant Work Experience: 1+ to 2 Years
Education Level: High School or equivalent
Job Type: Employee
Job Status: Full Time
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Customer Service Representative
Customer Service Representative Position
Virginia Air Distributors, Inc., a leading HVAC wholesale distributor with 14 branch locations in 5 states, has a Customer Service Representative opportunity in the Cleveland, OH market. Successful hire will be responsible for working with customers and inside/outside sales staff to define product needs and provide seamless delivery of services. Support HVAC customers requiring complex products and quick response times. Ability to identify customer needs early in the process while providing exceptional service and balancing multiple priorities is key. Assist in the overall day-to-day operations in supporting business objectives.
Key Duties and Responsibilities:
1.Support the sales team at the branch by completing sales quotes, customer orders and providing product knowledge assistance.
2. Maintain customer relationships. Address and resolve customer complaints in a timely manner.
3. Data entry of and research for parts and equipment for order processing.
4. Excellent organizational and time management skills.
5. Knowledge of HVAC industry preferred.
Two plus years experience is required, along with an Associate's Degree or combination of work experience and high school diploma. Interested candidates should forward resumes with salary history to Rhonda at 804-794-1435 or jobs@virginiaair.com
EOE/Drug Free Workplace
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