Hardlines Department Manager

If you're on our team, you're sure to have fun! Sports Authority, the nation's largest sporting goods retailer is looking for energetic individuals who want to combine their love of sports with their career.

Sports Authority has become the leading full-line sporting goods retailer in the United States, operating over 385 stores and employing over 16,000 associates. We offer exciting career opportunities in 45 states at our retail stores. The Sports Authority employs talented and enthusiastic individuals who want to work for a winning team.

OBJECTIVE
Responsible for overseeing sales, merchandise presentation, customer service and operational functions in a department or a group of departments within a store. Requires strong leadership skills to train, supervise and lead associates. Focus on driving sales through training, customer service and merchandise presentation.

PRIMARY JOB FUNCTIONS Oversee the maintenance of floor standards to ensure customer satisfaction. Model customer service for associates and promote sales whenever interacting with associates and customers. Report any potential safety issues to Risk Management and any asset protection issues as needed. Walk the floor regularly to manage the floor for daily "on duty" responsibilities. Communicate with associates regarding pertinent information for daily, event or seasonal business issues. Review and address mystery shop results with staff promptly. Address any employee complaints, grievances and questions as they arise. Maintain Company dress code for all associates in area. Accountable for increasing sales, units per transaction and transactions size in the department(s). Ensure execution of Company sponsored training programs. Recruits, interviews and is involved in final selection if all department associates.

 

PREREQUISITE SKILLS/EXPERIENCEStrong attention to customer service issues. Prior merchandising and planning responsibility necessary. Ability to merchandise and execute company standards successfully. College degree in business, fashion merchandise or marketing preferred. Prior experience managing people or shown ability to manage people. Understand and facilitate Standard Operating Procedures for area. 2-5 years experience in a retail environment or equivalent experience. Excellent communication skill and leadership skills, and sound judgement. Computer skills a plus. Flexibility to work any store open hours. Must have knowledge of local competitive environment.



 

FOR IMMEDIATE CONSIDERATION, PLEASE EMAIL RESUME TO: region1careers@thesportsauthority.com