Loss Prevention Agent-12

Reporting To: Loss Prevention Agent Supervisor / RLPM

 

JOB REQUIREMENTS

 

1. Minimum Educational Requirements:

 

High School graduate or equivalent.

 

2.  Minimum experience:

 

2 years of retail loss prevention or law enforcement experience required.

State certification required, where applicable.

 

3.  Physical requirements:

 

Must be able to stand and walk sales floor for 8 hours at a time.

Must be able to lift and carry 25 lbs.(Minimum)

Must be available to work nights, weekends and rotating shifts.

Must be able to follow directions and be able to communicate clearly both verbally and in writing.

 

MISSION STATEMENT: 

Loss Prevention Agents are responsible for protecting all Steve and Barry?s assets, including the associates through awareness, communication, deterrence, prevention and apprehension.  Loss Prevention Agents are responsible for making safe apprehensions and conducting safe preventions so as to reduce the extent of losses due to external theft.  Loss Prevention Agents will work closely with store management to increase associate awareness, and to ensure that operational standards are met, and maintained as established by Company policy.

 

ORGANIZATIONAL REPORTING:

Report on daily activities / verbal and written to the Loss Prevention Supervisor / Store Director / Regional Loss Prevention Manager.

 

DUTIES

 

Reduction of External Exposures and Losses- 80%

 

Apprehension of shoplifters / recovery of Company assets, as set forth in Company apprehension guidelines.

Must be able to play a case on the floor.  Limited CCTV assets.

Prevention of shoplifting incidents / recovery of Company assets, as set forth in Company prevention guidelines.

Audit compliance of external loss prevention standards.

Identify external exposures and recommend solutions.

Report all observed / suspected exposures pertaining to internal theft.

 

Training and Awareness- 10%

 

Serve as a member of ?The Shrinkage Committee?

Participate in the promotion of shrinkage awareness of all associates.

Create an environment of ?ownership? among all associates.

 

Operations and Safety- 10%

 

Complete reports and assigned duties in a timely manner.

Assist management to maintain operational compliance.

Ensure a safe working and shopping environment.

Report all violations of operational standards to store management and immediate supervisor.