National Retail Account Executive- (Salt Lake City, UT)

JOB DUTIES / ESSENTIAL FUNCTIONS:

The Retail Account Executive position with Cingular Wireless has the following responsibilities: Develops and implements wireless sales and marketing programs for assigned and new retail agent and national agent accounts. Agent owned retail and national agent retail maybe defined as Area Dealers, Agents or Retailers.

Financial Accountability ? Meets and exceeds sales objectives for assigned accounts channels. Develops and conducts effective marketing and sales training presentations. Conducts regular sales meetings with assigned accounts sales representatives. Assists with resolution of any commissions discrepancies as appropriate. Focus on increasing revenue potential by selling voice features and access revenue per unit through assigned accounts.

Customer Experience ? Develops and maintains supportive relationships with existing accounts to meet sales objectives. Develops effective working relationships with new accounts in order to meet sales objectives. Develops and implements programs to train distribution personnel on effective sales and retention strategies. Focus on retaining customers by providing updated product and promotional information.

Operational ? May manage adherence to contract terms, policies, and procedures. Tracks and reports results of sales activities and performance systematically through established reporting procedures. Merchandise locations with all proper and timely promotional materials. Assists with conflict resolution between agents and customers. Implements regular program of store visits on an established schedule using tracking forms to provide feedback to local management. Supports trade shows or equivalent hosting events. Develops program to focus on churn and customer satisfaction with a follow up program on customer complaints and disconnects. Manages sales and operations as a wireless consultant. Uphold Cingular values and business ethics and maintain the highest level of confidentiality concerning Cingular assets and proprietary information as well as that of each individual agent. Schedule may require evenings, weekends, and holidays.

Self-Development ? Successfully completes all sales and data training programs that are identified as core curriculum within the recommended time frames. Becomes involved with community activities that impact Company goals in a positive manner. Proficient in Excel, Microsoft Word, and PowerPoint.

Special Projects ? Assists in special projects assigned by manager or other duties as assigned by management. Manage contractual process, if required, in market.


QUALIFICATIONS

SPECIAL JOB REQUIREMENTS:

? Associates degree or equivalent required, Associates Degree / Bachelor?s Degree Preferred.
? Two or more years of outside/inside sales or marketing exp.
? Experience working in the telecommunications industry is desirable.
? Excellent interpersonal, verbal and written communications skills and attention to detail; and the ability to speak Spanish is a plus.
? Computer proficiency (MS Office), ability to operate wireless equipment, photocopier and facsimile machine, printer and multi-task in a fast-paced team environment is essential.
? The ability to work day, evening, weekends, holidays and occasional overtime. In addition, must have the ability to stand for long periods of time, up to eight hours per day; and travel to multiple store locations when required.

Cingular Wireless is an Affirmative Action / Equal Opportunity Employer, and we're committed to hiring a diverse and talented workforce.