Retail Franchise Manager

Job Purpose:

Serves customers by providing merchandise; supervising staff.



Duties:

* Completes store operational requirements by scheduling and assigning employees; following up on work results.



* Maintains store staff by recruiting, selecting, orienting, and training employees.



* Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.



* Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.



* Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.



* Ensures availability of merchandise and services by approving contracts; maintaining inventories.



* Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.



* Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.



* Secures merchandise by implementing security systems and measures.



* Protects employees and customers by providing a safe and clean store environment.



* Maintains the stability and reputation of the store by complying with legal requirements.



* Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.



* Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.



* Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.



* Contributes to team effort by accomplishing related results as needed.



Skills/Qualifications:

Customer Focus, Tracking Budget Expenses, Pricing, Vendor Relationships, Market Knowledge, Staffing, Results Driven, Strategic Planning, Management Proficiency, Client Relationships, Verbal Communication