Retail Sales Consultant - Full Time - Okemos, MI

At Cingular, our voice is your voice. Applying your individuality to every facet of our business makes us stronger, more vibrant, and creates an experience for our customers nothing short of exhilarating. But don?t take our word for it. Experience it for yourself, and see first hand what it means to have a job that truly rocks as a Retail Sales Consultant at Cingular.

The Retail Sales Consultant position with Cingular Wireless has the following responsibilities:
? Sells wireless phones, service and accessories.
? Consistently achieves sales quotas and customer service objectives.
? Provides information on products, accessories, service features, pricing plans, roaming and data.
? Handles administrative aspects of the sale including: completing customer contracts, verifying identification, running credit, preparing customer files, addressing local market promotions, pulling product from inventory, completing warranty paperwork, taking customer payments and filing finished order.
? Handles incoming calls for customer service, bill payments, upgrades, trade-ins, service changes, billing issues, returns, and general customer issues.
? Interfaces with other departments on customer's behalf when necessary.
? Responsible for cash drawer and daily deposit of customer payments.
? Responsible for store appearance.
? Successfully completes all sales and data training programs that are identified as core curriculum within the recommended time frames.



QUALIFICATIONS

? A High school diploma or GED is REQUIRED.
? 1-3 years of retail sales experience with key holder/cash handling responsibilities.
? Excellent verbal and written communication skills.
? Computer proficiency in MS Office.
? Ability to work a flexible, rotating schedule including evenings, weekends and holidays.
? Must be able to stand for long periods of time while serving customers.
? Ability to work in Team Environment.
? Must be available to attend training classes, which may require out-of-town travel for 2 consecutive weeks.
? BI-LINGUAL candidates fluent in English and Spanish desired.
? CURRENT CINGULAR EMPLOYEES: Please apply via the Cingular intranet (My Cingular) to be considered for this opening. You are REQUIRED to copy/paste a current, professional resume and to complete the ?Internal Employee Information? section of the on-line profile.

Cingular Wireless is an Affirmative Action / Equal Opportunity Employer, and we're committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V.