Retail Sales Consultant - M&T

GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED: ? Answers existing and potential customer/client requests for inquiries in the process of purchasing wireless products and services. ? Responsible for meeting all assigned sales goals for sales of cellular service, features, equipment and accessories in retail sales offices. ? Maintain proficiency in all areas of customer service including billing, retention, and equipment issues and over the counter exchanges. ? Provide prompt and courteous service to all customers and serve as a single point of contact for their immediate and ongoing needs (i.e. payments, rate analysis and rate changes). ? Regularly contact customer base via phone calls and written notes. ? Responsible for ensuring store appearance is clean and presentable at all times. This includes displays and workstations are complete, clean, well mechanized and presentable at all times. ? Responsible for submitting all paperwork completely, accurately, in a timely manner. ? Position is commissioned and quota based. ESSENTIAL FUNCTIONS WHICH MAY BE REQUIRED FOR A PARTICULAR JOB: ? Work in other retail locations as the needs of the business dictate. ? Complete all aspects of opening and closing the store in accordance with written procedures. Submit all transaction journals on a daily basis. ? Assists with inventory maintenance. ? May be required to wear a uniform Wages - $20,852 Cingular Wireless is an Affirmative Action/Equal Opportunity Employer, and we're committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V.




QUALIFICATIONS

Specific job assignments may require day, evening, weekend or Holiday tours. Occasional overtime may be required. ? High School education or equivalent. ? Previous customer facing service experience is desirable.