Retail Store Manager - Carmichael, CA

The Retail Store Manager position with Cingular Wireless has the following responsibilities: Develops and leads a professional retail sales team to ensure achievement of store/kiosk revenue targets, operational goals and 100% customer satisfaction. Hires, trains, and develops sales staff in retail store/kiosks. Meets assigned sales performance and profitability criteria. Sets appropriate individual performance standards for the store/kiosk inline with national standards. Facilitates and participates in weekly staff training/educational sessions to increase knowledge, create high levels of motivation, and inspire team to achieve results. Develops implements and monitors a store prospecting plan to increase sales. Establishes and monitors store/kiosk work schedules and staffing issues to effectively manage payroll expenses. Exhibits a high level of leadership presence within all aspects of the business and other internal departments. Effectively manages profit and loss responsibility for store/kiosks and protects company assets. Analyzes various business reports for trend analysis and strategic planning purposes. Responsible for all functions of the retail store/kiosk to include sales, customer service, inventory, and technical troubleshooting. Maintains internal visual merchandising and in-store displays and ensures store appearance meets company standards at all times. Maintains proper inventory controls, facilitates inventory transactions and maintains compliance with Cingular Wireless store standards. Performs daily sales paperwork audits for accuracy. Manages daily cash handling and accounts payable activity. Analyzes transactions to continuously find methods to simplify procedures, improve processes, and maximize resources and any and all duties when required.




QUALIFICATIONS

SPECIAL JOB REQUIREMENTS:
-Bachelor's degree in related discipline or equivalent experience required.
-Three+ years management experience in the telecommunications and/or
retail industry.
-Three+ years sales experience, including prospecting, telemarketing and/or outside sales
-Demonstrated ability to exceed sales performance standards.
-Excellent interpersonal, verbal and written communications skills and attention to detail required and ability to speak Spanish is desirable.
-Computer proficiency (MS Office), ability to operate wireless equipment, photocopier and facsimile machine is essential.
-Ability to work in a fast paced team environment, available to work flexible hours, including days, evenings, weekends, holidays, overtime and to work/travel to multiple locations within a district.

Cingular Wireless is an Affirmative Action / Equal Opportunity Employer, and we're committed to a diverse and talented workforce.