Retail Store Manager - San Jose

Essential Duties and Responsibilities: Set an example of proper business etiquette and sound judgement. Maintain objectivity in regards to profitability and growth potential. Maintain Inside Sales Representatives at 100%+ quota per month. -Prepare, deliver and monitor 30/60/90 day Business Plan for the store on 1st of January, April, July and October. -Responsible for all aspects of Finance in the store (tracking, stocking inventory, monies coming in, daily balancing of cash and assurance of store making a profit). -Responsible for all aspects of service out of the store, including: service revenue, production and service satisfaction. -Responsible for all levels of customer service within the store. -Implement and maintain proficient operation procedures for the store. -Make certain the store is staffed properly at all times. -Monitor and direct activities with prospecting, developing and existing accounts and daily communications with the Sales Representatives. -Identify areas of strengths and weaknesses. -Train existing staff and new hires in all aspects of Cingular Wireless products and service, sales skills, completion of paperwork, operation procedures, customer service, follow-up and industry developments. -Maintain open lines of communication between sales, support staff and upper management. -Relay information, concerns and directs as required. -Assure that store is properly cleaned and maintained and has a professional appearance at all times. -Monitor all revenue and controllable expenses on a monthly basis. -Understanding of the total Wireless operations. -Assist upper management by completing special projects delegates as required. -Must be computer literate. Microsoft Excel, Word and Microsoft E-mail






QUALIFICATIONS


Required: AA degree Desired: BA/BS degree Wireless experience

Cingular Wireless is an Affirmative Action / Equal Opportunity Employer, and we're committed to hiring a diverse and talented workforce. "