Retail Stores - Retail Sales Consultant - Irvine Spectrum - Full Time

-Providing a consistently excellent customer service experience by maintaining the highest degree of courtesy, confidentiality and professionalism.
-Maintaining strong knowledge of new wireless products, accessories, pricing plans, promotions, and service features.
-Educating and engaging customers through product demonstrations.
-Meeting sales objectives for wireless phones, services and accessories.
Handling all administrative aspects of the sale including: completing customer contracts and warranties, pulling orders from inventory, accepting customer payments and filing the completed orders.
-Handling phone inquiries from customers on billing issues, payments, upgrades, trade-ins, service returns.
-Interfacing with other departments on customer's behalf when necessary.
-Managing a cash drawer and daily deposits of funds.
-Maintaining store appearance including store opening and


QUALIFICATIONS

-A High School diploma or equivalent
-1-3 years of retail sales experience with key holder / cash handling responsibilities is preferred
-Excellent interpersonal, verbal and written communications skills and attention to detail
-The ability to multi-task in a fast paced team environment
-Computer proficiency
-Must be able to work a flexible schedule including evenings