Retail Stores - Retail Sales Consultant - Tustin - Full Time

• Providing a consistently excellent customer service experience by maintaining the highest degree of courtesy, confidentiality and professionalism.
? Maintaining strong knowledge of new wireless products, accessories, pricing plans, promotions and service features.
? Educating and engaging customers through product demonstrations.
? Meeting sales objectives for wireless phones, services and accessories.
? Handling all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders.
? Handling phone inquires from customers on billing issues, payments, upgrades, trade-ins, service changes returns.
? Interfacing with other departments on customer's behalf when necessary.
? Managing a cash drawer and daily deposits of funds.
? Maintaining store appearance including store opening and closing procedures.



QUALIFICATIONS

? A High school diploma or equivalent
? 1-3 years of retail sales experience with key holder/cash handling responsibilities is preferred
? Excellent interpersonal, verbal and written communications skills and attention to detail
? The ability to multi-task in a fast paced team environment
? Computer proficiency
? Must be able to work a flexible schedule including evenings, weekends and holidays