Sales Merchandise Receiver

BASIC FUNCTION: Provides customer service by receiving, inspecting, and accepting shipments of merchandise and supplies consigned to the facility. Maintains a model stock of core facility support items such as bags and boxes.

PRINCIPAL RESPONSIBILITIES AND DUTIES:


Receives shipments of incoming merchandise from the Store Support Center (SSC), UPS and Catalog shipments.


Processes SSC reverse logistics and Catalog returns.


Assists in Fine Jewelry check in process as well as transporting merchandise to and from the cashroom.


Signs freight bills, manifests, or delivery receipts, and notes discrepancies or damage.


Processing Store chargebacks in a timely manner, accurately.


Moves cartons to staging and/or preparation area.


Assists with customer package pick-up and controls release of merchandise to carriers.


Applies shrinkage control procedures within receiving and chargeback area.


Keeps work area clean, orderly, and safe including cardboard bailing, bale pick-up and processing areas.


Performs other stockroom tasks assigned.

Approves:


Receipt of merchandise shipments including SSC, UPS, Fine Jewelry and Salon and Sub 089 NFR Shipments.


Release of merchandise for customer pick-up.

ORGANIZATIONAL RELATIONSHIPS:

REPORTS TO: Store Manager, Assistant Store Manager, Sales Support Manager or SET Execution Manager

This is the most usual reporting relationship.

MINIMUM POSITION SPECIFICATION GUIDELINES

Basic Knowledge:


Requires ability to understand and follow verbal and written instructions. Involves basic numeric ability.

Previous Experience:


Minimum 1 year of experience in the same or related tasks is preferable.

CRITERIA FOR USE

Criteria limit the use of a position or multiples of a position by specifying the conditions under which it is added to an organization.