Sr Field Service Rep - Portland

Coinstar, Inc. (Nasdaq:CSTR) is a multi-national company offering a range of 4th Wall(TM) solutions for the retailers' front of store consisting of self-service coin counting, electronic payment solutions, entertainment services and self-service DVD rental has an exciting opportunity to join our team as a Field Service Representative.

SENIOR FIELD SERVICE REPRESENTATIVE

Summary of key responsibilities:
Drives truck or automobile during scheduled daily distribution of product to machines at various locations on the route.
Collects money from machines and records amount.
Keeps daily record of product distributed to each machine, calculates number of vends and vend ratios.
Provides quality customer service through regular interaction and communication with account managers, owner, employees, and player.
Communicates status of machines and customer accounts to Team Leaders.
Cooperates with co-workers and promotes a positive and productive working environment.
Accounts for the security of all money, machines, and merchandise on the route. This includes reporting machine vandalism and theft as well as researching shortages/overages of money collected.
Keeps machines cleaned and maintained in proper working order. This includes route maintenance as needed.
Keeps daily inventory record of merchandise taken from warehouse stock.
Maintains company tools in proper working condition.
Listens to and resolves service complaints.
Places product in machines to maximize presentation and sales.
Loads and unloads product from truck or automobile.
Cleans and performs routine maintenance on vehicle.
Helps install and remove equipment from locations.
Cover other routes for team members.
Mentors new Field Service Representatives to assist them in learning more about the business and growing with the company.
Meets and/or exceeds expectations in the performance of the duties of a Field Service Representative for an extended period of time.
May learn from Team Leaders the skills for hiring and managing others in order to grow into a Team Leader role when available. If the Senior Field Service Representative prefers a more technical track, he/she may grow their skills in the technical areas and become a Field Technician.
Adhere to all Product Merchandising Programs, Company Machine Standards, and any special requests for products as identified by the Route Manager or General Manager.

Preferable Qualifications and Experience:
High school diploma or general education degree (GED).
Excellent verbal and written communication skills.
Basic mathematical skills.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.


Other Requirements:
Current drivers license in good standing required. Background checks and drug tests will be required.
The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds or more.

In addition to a rewarding career, Coinstar offers excellent employee benefits and competitive compensation. For more information about this position and to apply, please visit our website at www.Coinstar.com/jobs


Requirements:



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