Store Manager, Kansas City-Country Club Plaza

Cole Haan is a global lifestyle brand that defines American style, beauty and luxury. We have a passion for quality in our product, our performance, our experience - - and our people.

 

We are seeking a talented individual to join our team at our store at Country Club Plaza, Kansas City as:

 

STORE MANAGER

 

Overview:

 

Directs and controls all in-store activities to achieve sales and profitability targets, and to ensure long-term business growth in accordance with company philosophy and established policies and procedures.

 

Core Accountabilities:

 

Revenue Generation:Achieve/Exceed personal and store sales goals and performance metrics through the implementation of revenue building strategies.Coach and develop staff to exceed individual and store goals.

 

Establishing the Stores Selling and Service Culture:Coach and develop staff to provide a world class shopping experience.Connect with your customers by meeting and anticipating their needs.

 

Operational Excellence:Achieve/Exceed all financial and operational objectives with regards to expense control, loss prevention, audits/checklists and weekly reports.Monitor and maintain compliance of all policies and procedures.

 

Product and Visual Merchandising:Execute and maintain visual merchandising standards consistent with company brand standards and directives.Analyze market trends in partnership with District/Area Manager to ensure an effective strategy exists that drives sales revenue opportunities and achieves visual merchandising standards.

 

Management of Human Resources/Creating Team Success:Create and maintain positive employee relations through building, leading and developing a quality store team.Ensure on-going specific and immediate coaching and feedback, and delivery of all performance documentation in a timely manner.Communicate with District Manager/Area Manager on coaching and conflict resolution.

 

Experience Requirements:BA in Business Administration, or related field.2-3 years of high volume store management experience.Retail Operations knowledge including: sales, customer service, merchandising, inventory control, store budget preparation and loss prevention.Strong Computer skills: POS Systems and Microsoft Office.Staff Development Experience: Knowledge in staffing, coaching, counseling, training and development.

 

Cole Haan practices a policy to provide equal employment and advancement opportunities for all employees regardless of a person?s race, color, religion, age, national origin, sex, sexual orientation, gender expression, gender identity, physical or mental handicap or veteran status.  We believe in providing equal opportunity for employment, training, and development in line with capabilities, initiative and demonstrated performance.