Store Mgr. B-St. Norbert College Bkstr. #0473

www.fheg.follett.com

Store Manager B
St. Norbert College Bookstore (# 0473)
De Pere, WI

Company Summary:

Follett Higher Education Group is a family owned bookstore provider that has operated with integrity and respect for over 130 years. We manage more than 700 campus bookstores in the United States and Canada.

The Follett Higher Education Group is committed to its values - value for our customers and our employees. Follett provides many career opportunities throughout the United States and Canada, all with industry-leading compensation, excellent benefits, extensive training and career-enhancing packages. We are dedicated to promoting from within, which means tremendous career opportunities and advancement.

The reason Follett is a great place to work is as diverse as the people who work here. No matter what you are looking for in a career, you will find it at Follett. We offer the strength and stability of an industry leader along with a distinguished history of retail bookstore management services to the educational community. We haven't, however, lost the intimacy of a small family-owned company.

Bookstore/Campus Info:
This 6,000 square foot store is in a renovated church building (built in 1884) where there is a coffee shop and international market, selling products from the culture represented at this school. This is a very prestigious, private, Catholic, four-year Liberal Arts and Sciences school, on semesters, with increasing enrollment (2,000 students). It was listed in U.S. News & World Report's Guide to America's Best Colleges every year since 1991.

The campus is located on the banks of the Fox River in a town of 22,000, five miles south of Green Bay (home of the Packers). The Green Bay metropolitan area has a population of 230,000, lots of summer and winter recreational activities, and is only 60 miles from beautiful Door County. (http://www.snc.edu)

Job Responsibilities:
Bring your energy and enthusiasm to this leadership role by developing relationships on campus with students, faculty, and staff. We are searching for a highly responsible, customer service driven leader who possess 2-3 years retail management experience, and who thrives in a fast paced, challenging and ever changing environment. Driving sales, managing financials and ensuring store profit and productivity goals are met are key components to the role. This dynamic store manager would oversee retail operations of approximately $1.4M, with 78% of the sales in textbooks (750 titles).

Experience:
1. Solid retail management experience with outstanding customer service and organizational skills
2. Communicates openly and honestly, respects ideas and opinions, supports learning and growth environment through recognizing achievements
3. Demonstrates financial and business acumen
4. Demonstrates passion for exceeding customer expectations and ensuring customer service standards are consistently met
5. Provides outstanding customer service to faculty and students, as well as other customers/guests in the bookstore
6. Is open minded, creative and solutions oriented
7. Has the ability to manage multiple priorities with competing deadlines
8. Is cooperative, committing to common goal and being respectful of team and colleagues
9. Recruits, selects, hires, and trains quality employees
10. Maintains a commitment to a strong community presence through on and off campus partnerships
11. Oversees student bookstore accounts
12. Manages inventory and responsibilities related to textbooks and general merchandise

1. Bachelors Degree in Business or similar experience required.
2. Three to five years of retail management within the bookstore industry with at least $1.5M in volume required.
3. Previous bookstore experience is a plus.
3. Strong communication skills both written and oral.
4. Strong business acumen and analytical skills.
5. Ability to build teams and partnerships.
6. Proven track record with people management and development.
7. Responsible for actions; follows through on commitment.

Follett provides a competitive, comprehensive and cost-effective benefits program that includes:
1. Three Medical Options (PPO, HMO, HSA)
2. Two Dental Options (PPO, DMO)
3. Vision Discount Program
4. Flexible Spending Accounts for Medical and Dependant Care
5. Life, Accident, Disability, and Long-Term Care Insurance Packages
6. Profit Sharing and 401(k) Plan (Dollar for dollar match up to 4%)
7. Follett Worklife Solutions - Offers free and confidential access to a wide array of guidance resources for you and your family.
8. Two Weeks Paid Vacation After One Year (one week in the 1st year after 6 months)
9. 100% Tuition Reimbursement for Manager Approved Career-Enhancing Courses
10. 100% Matching of Qualified Charitable Donations
11. Store Discounts on Books and Merchandise
12. Eleven Paid Holidays (8 Observed Holidays, 3 Personal Days)
13. Ten paid Sick Days

We value people and it shows in everything we do. That's why we offer a competitive salary and benefits package. To become part of our dynamic world and learn more about this exciting position, we encourage you to make your move now and visit us online to submit resumes to: http://www.fheg.follett.com

Follett Higher Education Group is an Equal Opportunity Employer

Contact Angela Williams at the home office (mailto:acwilliams@fheg.follett.com) for further information on the job opening described above.

RESPOND HERE! Respond immediately by accessing the following
dedicated online response form which will allow you to cut and paste your
resume. This form will go directly and immediately to the
hiring authority for this position. Access the online response form at:
http://64.89.40.26/servlet/resp/rf?jobid=1832416&boardid=749