Inside Account Representative
About the Opportunity We're looking for a specialty coffee enthusiast with 2+ years of industry experience who is interested in long-term career growth. The ideal candidate is a career-driven, self-motivated professional able to confidently work without direct supervision. This position involves consulting and training on a wide variety of topics related to coffee, specialty beverages, and food service. It requires regular travel and a flexible schedule, including some weekends and evenings. As an Inside Account Representative, you will be tasked with developing business relationships with our current and prospective customers. You must be comfortable presenting Stockton Graham & Co. and our coffees to caf? owners, their staff, and their customers in our facility, on the telephone, and offsite at various locations. You will use your knowledge of coffee, caf? operation, and coffee culture to find the best coffees and other products & services for the customer. We will build on your knowledge with ongoing training and support as an investment in your personal and professional growth. Duties * Nurture our relationships with our customers through regular contact by telephone, mail, email, and in-person visits * Develop, qualify, and close opportunities with current and prospective customers * Consult closely with key accounts to develop a personal relationship as a trusted caf? advisor. * Identify and respond to customers' needs effectively. * Ensure that our customers receive superior products and services. * Coordinate and attend internal events, industry events, and on-site events with our customers, including training and promotional contact * Participate in and lead coffee cuppings and beverage demonstrations. * Calibrate general coffee equipment and perform routine maintenance.
Qualifications
Passion for specialty coffee and caf? culture
Excellent interpersonal skills (humility, sincerity, attentiveness, approachability, etc.)
Some college experience, B.A. or equivalent experience
2+ years of industry experience
Benefits We recognize people as our most valuable asset. Our competitive salary and benefits package includes bonuses based on your team or department's performance, bonuses based on individual performance, reimbursement for business expenses, dental insurance, medical insurance, disability benefits, prescription drug coverage, a vision-care plan, casual dress, flexible hours, paid company holidays, free parking, snacks and beverages, job training programs, and paid vacations. About the Company Stockton Graham and Co. is a coffee roaster and wholesale specialty beverage, equipment, and accessory supply company. Stockton Graham and Co. provides high-quality coffees, gourmet teas, specialty beverages and beverage products along with turnkey services to coffeehouses, restaurants, smoothie bars, specialty groceries, and natural food markets. From coffee and smoothies to training to equipment sales, Stockton Graham and Co. enables retailers to serve fresh, custom-roasted coffees and to create distinctive drinks for discriminating guests, enhancing their ability to bring people together in a comfortable atmosphere. We have extensive specialty coffee selections and diverse product lines representing many of the leading specialty beverage brands. We have grown rapidly, with customers located in over 35 states, and we will continue to grow in all 50 states and significant international markets. For more information, visit www.stocktongraham.com
*Stockton Graham & Co. is committed to workforce diversity. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, disability, or national origin. Applicants encouraged to confidentially self-identify when applying. Local applicants encouraged to apply. Relocation packages available. Smoke-free workplace. Drug-free work environment. Environmentally-responsible business. All resumes are held in confidence. Must be eligible to work in this country. Unable to sponsor or transfer H1 visas at this time.
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