Inside Sales Associate

Job Description



Summary

Functions as the main point of contact for all marketing and sales to
existing customers by performing the following duties.

Essential Duties and Responsibilities include the following.  Other
duties may be assigned.
-Sells modules, upgrades to existing clients.
-Assists President (and/or CEO) to close sales to existing customers.
-Assists President in all sales activities and special projects.
-Assists President in UK sales activities.
-Organizes, in conjunction with Support Manager, Install Manager
 and Programming Department, installations for existing customers
 that have been closed by Inside Sales.
-Maintains relationships with existing customer base (public
  relations).
-Acts as escalation point for existing customers for technical or
  business issues.
-Implements sales initiatives to existing client base for new and
  existing products, under guidance of Supervisor.
-Attends sales meetings and industry conferences as deemed
 necessary by Supervisor.
-Creates monthly status report for Supervisor.
-Writes articles for the quarterly newsletter, if necessay.
-Participates in company meetings.

Supervisory Responsibilities - None.

COMPETENCIES


Qualifications: To perform this job successfully, an individual must
be able to perform each essential duty satisfactorily. The requirements
listed below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: Bachelors degree in related field
or equivalant experience.


Language Skills: Ability to read, analyze, and interpret user
manuals, technical procedures, or business communications. Ability
to write reports, business correspondence, user and procedure
manuals. Ability to effectively present information and respond to
questions, verbally and in writing, from groups of managers,
clients, customers and the general public. Fluency in English is
required.


Reasoning Ability: Ability to solve practical problems and deal
with a variety of concrete variables in situations where only
limited standardization exists. Ability to interpret a variety of
instructions furnished in written, oral, diagram or schedule form.


Computer Skills:
-Proficient in Microsoft Office, CRM applications
-Have the ability to learn new technology quickly and then
 explain it to laypeople


Certificates, Licenses, Registrations: None


Other Skills and Abilities:
 -Must maintain the ability to demonstrate all CRS products
 -Excellent customer service/public relations skills
 -Able to work well independently
 -Attention to detail