Public Services Engagement Manager

Objective: Supporting all sales related activities relative to Custom Development opportunities. Main objective is to work with the Field to develop, qualify, and properly position CD opportunities in the sales cycle and see them through to approval and execution. Responsible for creation of the business case required to support each individual opportunity, taking into account the appropriate commercial value and risks associated with each project. Responsible for obtaining approval for the business case at the proper management level. Negotiating, and securing customer signature on the appropriate Statement of Work. Responsible for maintaining up-to-date pipeline of all active opportunities with proper status, revenue impact and resource requirements. Participation in regular field planning sessions and budgeting activities.

Position Responsibilities:

- 50% - Work with the Field teams to pre-qualify engagements before formal submission to the CD organization. Once submitted, provide guidance throughout the process and ensure all the required steps are taken to ensure Customer satisfaction and the objectives of the sales teams are satisfied.
- 30% Responsible for coordination of internal CD effort as it relates to staffing, project timelines, internal approvals and developing the proper SOW's (both for evaluation & execution) as needed
- 10% Responsible for training new and existing Field personnel on the value of CD and how to communicate the benefits to their Customers. Provide Customer support such as calls or presentations as needed to assist in the sales process.
- 5% Act as single point of contact for the SAP Field to get issues resolved and questions answered. Provide visibility into on-going projects and assure projects are in step with the NE sales strategies.
- 5% Represent CD at internal SAP events (Sapphire, Sales meetings) to continue to drive the message and be visible to the Field and Customers as a strategic services within the SAP offering

Basic Qualifications:

Requires 8+ years of professional experience, 5+ years of Business Development experience, 3+ years SAP domain experience

Travel Requirements:

Will require 25-40% domestic travel.

If interested, please apply online at