Call Center Trainer

 

Call Center Trainer....Sales Coach...Supervisor

 

TTC Marketing Solutions has provided quality inbound and outbound Call Center Services on the

 Northwest side of Chicago for 22 years.  Our employees are highly motivated to do the best job

possible for each client.  If you are energetic and looking for advancement potential....join our

growing team.Openings on all shifts.

 

Responsibilities and Duties:

* Accomplishes call center objectives by orienting, training, assigning, and coaching.

* Communicating job expectations;enforcing policies and procedures.

* Enhances staff performance by designing, developing, presenting, and evaluating training programs.
* Improves staff performance by call monitoring, coaching and motivating.

* Improve program results by offering new script ideas and troubleshooting problems.

* Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.


 

Must have excellent communication skills, computer skills, and friendly positive attitude.


 

TTC Marketing Solutions offers:

 

*Competitive Salaries

*401K

*Growth potential

*Great Team Environment

*Flexible full or part time

 

Apply on line or fax your resume (773) 545-4034 to Noreen Shanley

or e-mail to: nshanley@ttcmarketingsolutions.com

 

Spanish Bilingual A Plus!

 

Skills/Qualifications:

Customer Focus, Customer Service, Telephone Skills, Developing Standards, Foster Teamwork, Giving Feedback, Managing Processes, People Management, Promoting Process Improvement, Supervision, Emphasizing Excellence

 

Key words:  training, trainer, sales and marketing, entry level sales, sales rep, customer service, customer service rep, customer service manager, college grad, new grad, sales manager, supervisor, entry level, inside sales, human resources, call center, telemarketing, sales and marketing, team leader, sales coach, supervisor