Vacation advisor-Outbound

Welcome to Hilton Grand Vacations Company. We appreciate your interest in pursuing employment with one of the most respected companies in the hospitality industry. Hilton?s vacation ownership business is thriving, and we are ready to strengthen our team with dynamic staff members.



The company offers a comprehensive collection of employee benefits that include but are not limited to medical, dental, vision, 401K and team member travel program.



Hilton Grand Vacations Company is an Affirmative Action and Equal Opportunity Employer.



Hilton Hotels Corporation is recognized internationally as a preeminent hospitality company. The company develops, owns, manages or franchises approximately 2,500 hotels, resorts and vacation ownership properties. Our family of brands and hotels offers guests and customers the finest accommodations, services, amenities and value for business or leisure travel.

The company offers a comprehensive collection of employee benefits that include but are not inclusive to medical, dental, vision, 401K and team member travel program.

Hilton Grand Vacations Company is an Affirmative Action and Equal Opportunity Employer.

POSITION PURPOSE:
The primary responsibility of this position is to sell vacation packages to qualified families over the phone with the requirement that the family attend a Vacation Ownership presentation.

ESSENTIAL JOB FUNCTIONS:
?  Sells mini-vacation packages for multiple property locations following the business rules for corporate Telemarketing.
?  Maintain a callback file of prospects that can be called upon in the future to purchase a mini-vacation.
?  Provide appropriate and accurate information about Hilton Grand Vacations Club, HGVC resorts, off-site accommodations, promotions and premiums.
?  Maintain individual sales and marketing goals for performance measurement.
?  Create interest and excitement about the HGVC mini-vacation package for the prospects.
?  Treat all prospects in a professional, courteous and respectful manner.
?  Maintain a positive and motivated attitude.


QUALIFICATION STANDARDS:
?  Minimum of a High School diploma or general education degree (GED) and a minimum
?  Ability to work in a structured call center environment.
?  Ability to maintain a calm demeanor if a prospect becomes upset.
?  Excellent verbal and phone hospitality skills.
?  Excellent written communication skills.
?  Ability to apply basic concepts of math (such as additional fees and sales tax).
?  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

 

COMPENSATION:

AM SHIFT $8.00 + commission

PM SHIFT $10.00 + commission