COMMERCIAL ACCOUNT COORDINATOR

Job Description: GENERAL FUNCTION: Performs administrative and analytical duties for manager and staff; acts as liaison between relationship managers and corporate customers and prospects; conducts special projects; resolves; problems; performs research; processes loan fundings, bookings and payoffs; keeps management informed of special customer needs or problems.


ESSENTIAL DUTIES & RESPONSIBILITIES:

I. Provides administrative support to loan officers.
A. Serves as a contact for customers and participating banks for administrative details.
B. Resolves problems of varying complexity.
C. Performs research needed to resolve customer problems in a timely manner.
D. Works closely with other members of the department to insure exceptional customer service is being provided to the client base.
E. Serves as a back up to other department coordinators.
II. Coordinates loan support for managers and officers.
A. Ensures loans are booked correctly on the AFS system and collateral is forwarded to the appropriate department.
B. Processes paperwork for new loans and loan renewals, including wire and account transfers. Has basic understanding of documents required.
III. May be required to make customer visits for product implementation, closings, problem resolution and expedition of urgent requests.


SUPERVISORY RESPONSIBILITIES:
None