Clinical / Technical Consultant POL - VA Based

Biosite is the leading provider of rapid medical diagnostics that improve the quality of patient care and simplify the practice of diagnosing critical diseases and health conditions. Our existing product portfolio and product roadmap respond to the challenges faced by hospitals and physician offices by providing cost-effective diagnostic information rapidly - in minutes versus hours, which helps save lives. Biosite?s current products include rapid point-of-care diagnostics in cardiovascular medicine, specifically congestive heart failure and myocardial infarction. Biosite manufactures and markets one of the most widely used toxicology panels, which assesses overdose of a broad spectrum of common prescriptions and illicit drugs. Founded in 1988 as a venture-backed start-up, Biosite has become a biotech success story. The company went public in 1997 with 120 people and has grown to 1,000+ employees worldwide. Our revenues have also continued to grow and are expected to exceed $300M in 2006.

Position Description:

This Virginia Based position is responsible for providing clinical support for targeted Biosite customers in the following states: VA, NC, MD, Eastern PA, DC, DE, Southern NJ, and WV. Clinical education offered is designed to insure customers' clinical understanding while promoting acceptance of new processes/products. Consultant services offered by the clinical team are to support sales strategy. This position works collaboratively with the POL Sales Director, POL Marketing Director, POL Account Executives, Customer Service and Technical Service.

The job requires up to 3 to 4 days of travel per week that may include multiple overnights (2 to 3 overnights per week). The position may also require attendance and CME events, Product fairs, Distributor Training Seminars and Trade Shows. The position requires a high degree of flexibility with the ability to work both independently and within a team. Excellent problem solving and critical thinking skills are necessary to successfully present the Biosite message to individuals and groups in a professional manner.

Primary Responsibilities:
Account Strategic Support
? Provide clinical and technical support to existing Biosite customers within the POL database. Helping to assist with the education, interpretation and application of Biosite products. Education is provided through both formal (Lunch and Learn Days) and informal programs and is customized to meet individual account needs.
? Developing relationships with VIP Customers within the POL Division
? Travel to accounts to provide technical training on all Biosite products for new and existing account installations.

? Assist in performing and writing correlation, linearity, precision and method comparison studies.
? Travel to accounts to assess and ensure customer compliance with all current CLIA, CAP, JCAHO or other relevant guidelines.
? Assist when necessary to present professional educational programs to medical staff.
? Create and maintain an implementation program. Show initiative in creating materials/literature to assist customers in understanding product performance and usage.
? Proactively identify at-risk accounts to the appropriate Account Executive and recommend strategies and suggestions to retain such accounts.
? Follow standard Technical Services procedures for documenting, identifying, resolving, and, if necessary, returning questionable products for further testing by Biosite.
? Maintain complaint documentation system in a professional and accurate manner.
? Provide editing assistance, when requested for package inserts and instrument manuals.
? Make field service visits to special customers on occasion to troubleshoot usage of existing products or present product/technology seminars.

Team Sales Support
? Develop effective relationships with team to include: POL Sales Director, POL Account Executives and Director of Marketing. The POL sales director is responsible for providing direction for the region to include suitable resource utilization.
? Provide input on team's strategy to appropriately manage educational targets in territory.
? Provide value added services such as CE offerings to maximize the benefits of clinical support.
? Ensure the integrity of the product insert is maintained by assisting sales and technical consultants with new and ongoing education efforts.
? Collaborate with team members in recognizing and managing troubleshooting opportunities in accounts to protect business. This may include but is not limited to working on-site to verify accuracy of user-technique, assisting with chart reviews, and identifying potential obstacles that might impact continued success.
? Understand competitive issues and identify competitor's products in accounts to communicate back to account executive.
? Develop communication and accountability expectations among team members to cultivate team success.
? Recognize new business opportunities and coordinate plan of action with team members.

Clinical Consultant Team Development
? Understand general pathophysiology, relevant guidelines, pertinent literature and current trends in healthcare.
? Collaborate with peers on new/ongoing team projects.
? Develop presentation and communication skills.
? Increase understanding of basic sales skills.
? Understand basic conflict management.
? Participate in national and regional meetings.
? Demonstrate effort in attending scheduled conference calls.
? Respond to field requests within 24 hours of notification.
? Attend and participate in trade shows as requested by Marketing.
? Understand administrative reporting responsibilities: maintain and submit accurate and timely reports to include expense, trip, and monthly reports while adhering to all corporate guidelines.
? Manage time and travel within set corporate guidelines and policy as established using best business practice as directed by Manager.
? Demonstrate a commitment to professional nursing and personal growth by obtaining 10 CE credits per year.
? Exhibit appropriate level of business maturity and etiquette.


To Apply Visit Biosite

Qualifications:

? Current Professional Nursing License (RN) in state of residence is required
? A 4-year bachelor's degree in Nursing from an accredited college or university is preferred.
? Advanced degree(s) desired
? Minimum of 2 years of continuous nursing experience in an ER/ICU/CCU/CCL, Heart Failure clinic - Physician Office Laboratory is preferred
? Management or supervisory experience preferred
? Physician office Lab familiarity/experience preferred