Customer Service Manager HS

Schwan's Home Service, Inc. ("Schwan's"), is the largest direct-to-home frozen food delivery company in the world and distributes more than 300 frozen food products under the Schwan's? and Impromptu Gourmet? brands, including pizza, choice meats, seafood, desserts and of course, the company's signature ice cream.

Position Description:



GENERAL PURPOSEThis position is responsible for selling a variety of frozen food to new and existing customers throughout an assigned service area. The position is also required to build new customers and operate a commercial motor vehicle.



DUTIES AND RESPONSIBILITIESSells and delivers frozen food and other company products up to 120 customer's homes or places of business. Completes all assigned route and building days according to schedule determined by manager. Follows guidelines of Good Sales Practices, such as including but not limited to; displaying products, calling on all customers, following up on missed/not at home customers, professional demeanor and good hygiene.Seeks out and establishes new customers for the route system in the assigned areas. Makes sales presentations to prospective customers. Informs customers of new products, promotional products and any special services.Addresses service complaints and works to resolve them. Communicates complaints and resolution to manager in a timely manner.Conducts daily safety inspections and safe operation of the commercial motor vehicle, as required by regulation and company policy, Federal Stamp Program, company policies and Federal DOT compliance; compliance to state and federal traffic laws required.Files daily sales reports via computer and completes all paperwork, and hand-held computer preparation for the next day in accordance with corporate procedures. Accounts for and turns in all forms of payment collected each working day at the designated depository in accordance with corporate procedures.



QUALIFICATIONSEducation:?High school or equivalentYears of Related Experience:?One or more years of related work experience.Knowledge/Skills/Abilities:?The ability to effectively operate a commercial vehicle. The ability to effectively operate a hand held computer. The ability to learn and successfully communicate product information. The ability to accurately manage cash on a daily basis. The ability to successfully communicate with existing and potential customers. The ability to successfully sell products.Must meet the Federal Department of Transportation eligibility requirements, including appropriate driver's license and corresponding medical certification as a condition of employment for this position.

To Apply Visit The Schwan Food Company