INSIDE SALES REPRESENTATIVE

Job Purpose:

Generates revenue by soliciting and obtaining orders; understanding and interpreting technical requirements; providing technical information; developing accounts.



Duties:

* Assesses competitors by analyzing and summarizing competitor information and trends; identifying sales opportunities.



* Develops sales opportunities by researching and identifying potential accounts; soliciting new accounts; building rapport; providing technical information and explanations; preparing quotations.



* Closes new accounts by answering telephone, fax, and e-mail inquiries; verifying and entering information.



* Fills orders by transferring orders to fulfillment; communicating expected delivery date; explaining stock-outs.



* Develops accounts by checking customer's buying history; suggesting related and new items; explaining technical features.



* Maintains communication equipment by troubleshooting, reporting, and tracking problems.



* Maintains and improves quality results by following standards; recommending improved policies and procedures.



* Updates job knowledge by studying new product descriptions; participating in educational opportunities.



* Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.



Skills/Qualifications:

Meeting Sales Goals, ClientBase, Closing Skills, Prospecting Skills, Technical Understanding, Building Relationships, People Skills, Data Entry Skills, Customer Focus, Professionalism, Motivation for Sales