Inside Sales Hydronic/Radiant Heating

Ferguson is the leading wholesale distributor of plumbing supplies, heating & cooling components, waterworks products (such as water hydrants and meters) and industrial pipe, valves and fittings in the U.S. The company operates out of over 1,000 locations in all 50 states. Ferguson's customers include plumbers, pipe fitters, manufacturers, builders, kitchen and bath dealers, municipalities, hospitals, mechanical and commercial contractors and industrial plants.
The company, which was formed in 1953, is growing through both expanding market share and strategic acquisitions. A subsidiary of Wolseley, the world's #1 building supplies, plumbing and heating equipment distributor, Ferguson sales in 2005 posted higher than $7 Billion. The company has doubled in size every five years and plans to exceed $15 Billion in sales by 2008.
Ferguson Enterprises has an exciting opportunity for an Inside Sales professional who is experienced in the field of hydronic heating, pump packages and radiant heating sales.Inside Sales Associate at our Seattle, WA location.


ESSENTIAL DUTIES AND RESPONSIBILITIES:

To provide the administrative and sales related functions that ensure outstanding customer service, while working directly with an outside sales associate.

Customer Relations
? Develop and maintain customer relationships
? Provide accurate pricing, inventory and delivery information
? Assist in preparation of job quotes, stock list quotations, folders, and submittals upon request
? Conduct sales calls to generate business (cold calling/proactive selling)
? Proactive selling
? Expedite inter-branch orders, FAST orders, and purchase orders
? Provide information about new products, services and promotional offerings
? Communicate with Purchasing Agent or Shared Purchasing Centers on product needs and potential product shortages
? Source and procure direct shipment, special, and rush order items in a cost effective and timely manner
? Coordinate deliveries with the Shipping Manager, Warehouse Manager, or Supplier
? Inventory management and tag and hold responsibilities
? Work with other sales associates on account planning to grow accounts and serve the customer more effectively
? Communicate with assigned Outside Salesperson to service assigned account base

KNOWLEDGE, SKILLS, AND ABILITIES:
? Customer service skills
? Communication skills (oral and written)
? General computer skills
? Interpersonal skills
? Judgement and decision-making ability
? Negotiation skills
? Organization and time management skills
? Product knowledge
? Sales skills
? Supplier knowledge
? Interpret marking reports, analyzing KOB?s, products, and customers

Requirements:
? 3-5 years experience in hydronic, boiler, radiant heating or pump related sales.
? 2. Excellent communications and customer service skills.
? 3. Ability to quickly learn computer systems and related applications.
? 4. Must be able to multi-task in a fast paced, growth oriented environment.

Compensation is negotiable and relocation is available for the right candidate.




EOE