Management Trainee - Sales and Marketing

Hertz Local Edition (HLE) Car Rental is a new subsidiary of Hertz Rent-A-Car, the #1 Car Rental Company in the industry. Hertz is known for superior service and quality product. We are excited to bring these qualities to the local market of car rental where our primary focus will be providing short-term rental of automobiles for the insurance replacement market.

As a service corporation, Hertz considers its employees to be its greatest asset and is committed to each person's personal and professional growth. Our business has grown thanks to people who like people, and flourished because of the teamwork of employees who put pleasing the customer first and who take special pride in doing a job exceptionally well. Hertz Local Edition is recruiting Management Trainees... an entry-level position that will allow one to develop their customer service, sales/marketing, and management skills in preparing them to operate and develop business for one of our local branch offices. Get on the fast track with a training program that makes the most of your competitive spirit, outgoing personality, and high degree of motivation. Our extensive training program incorporates both classroom and field training along with continuous performance review. As we expand throughout the Midwest?s major metropolitan areas, this is truly an opportunity to jump start your Sales/Management Career.

Here's some of the Job Responsibilities:
Training and Development:
?Continuously develop and train on phone skills, sales techniques and customer service skills.
?Develop self to constantly and measurably improve performance numbers.

Customer Service:
?Assist with the phone and take reservations.
?Pick up the customer or deliver a vehicle to them at a specified location in a timely fashion.
?Present rental agreement by clearly explaining policies, procedures and parameters of each transaction to the renter.
?Maintain good communication skills, friendly personality, professional appearance and positive attitude in every interaction with the customers all of the time.
?Maintain vehicle cleanliness when required to meet the customer?s needs, including performing car washes.
?Perform vehicle inspections at the time of delivery and return to verify cleanliness and fuel levels.

Sales/Marketing:
?Further the branch?s growth and profitability through capturing reservations, qualifying the reservation and utilizing the rental qualification guidelines and rate quotes in accordance with the rate menu.
?Present ancillary products to the renter by clearly explaining the features and benefits of all optional products.
?Make contacts with the referral source, work to further the company?s growth through our local marketing efforts.

Management:
?Learn how to operate a Branch through hands on development of skills in order to be considered for future advancement.
?Takes initiative for self-development.

Administrative:
?Perform vehicle inspections at the time of delivery and return to verify fuel levels and check for damages.
?Complete contracts completely.
?Help Assistant Branch Manager/Branch Manager with billing issues and processes rental payments from the renters and businesses