Mgr-Indirect Sales

Description:
Performance Management: Meet and exceed defined sales and retention objectives through ongoing training, coaching, and monitoring of individual and team performance. Assess individual and team performance, and initiate developmental plans designed to narrow competency gaps.

Operations Management: Monitor agent/retailer sales results and key performance indicators. Analyze data with Indirect Sales team, and lead the development of specific action plans designed to address opportunities and/or shortfalls. Assign sales modules to reps, and allocate quota. Work with team on merchandising / marketing strategy for different agent / retailer locations.

Customer Retention: Maintain and grow existing customer base and manage churn. Attend sales calls with Indirect Sales team, and build relationships with key personnel within the agent/retailer locations. Handle all agent/retailer customer escalation issues that cannot be resolved at the Indirect Distribution Representative or Account Manager level, and ensure that all outstanding issues are resolved.

Channel Growth: Drive Indirect Sales team to prospect and qualify new agent/retailer locations. Manage negotiations of new/existing contracts.

Staffing / Employee Relations: Manage various personnel related projects within the Indirect Sales team, such as employee performance plans and appraisals, sales recognition programs, and more. Analyze staffing needs of team. Provide hiring, promotion, and disciplinary action recommendations.

Qualifications:
3-5 years of sales, marketing, training, and/or customer service experience required.
1-3 years of management experience preferred.
Bachelor's degree or equivalent work experience required.
Evenings and weekends as required.
PC proficiency in Microsoft Office required.
Excellent interpersonal, organizational, presentation & communication skills are required.
Prior successful sales track record, proven leadership ability, and knowledge of wireless industry desired.
Effective negotiation and closing skills.
The ability to work well in a dynamic, fast-changing environment that requires a high degree of multi-tasking with minimal supervision.
Ability to work well independently and in a team environment.
This position requires extensive travel throughout the assigned region.
A valid driver's license, good driving record, and proof of insurance is required.

Salary/Benefits: Salary commensurate with experience
It takes dedicated, hard-working people like you to provide the largest, most advanced, nationwide wireless network. That's why we offer some of the best benefits around. And the best part is, the day you start is the day your medical/dental/vision/life insurance, paid vacation, training and tuition reimbursement benefits start.

We also know how important work/life issues are in today's marketplace. And we reward you with competitive time off and employee assistance programs so you can manage work with the rest of your life.

Job Location: Schaumburg, IL

Job Number: 168278

Company URL: http://careers.verizonwireless.com

Company Profile:
With 53 million customers, Verizon Wireless is known for its reliable network and award-winning customer service. We continue to invest in our network to maintain our status as an industry leader and to remain on the cutting edge of wireless technology. We're also strongly committed to investing in our employees - who we consider to be our most valuable asset.

As part of our team, you'll join a group of over 56,000 professionals dedicated to providing the best overall wireless experience. The wide variety of roles we offer includes opportunities in sales, customer service, network engineering, marketing, accounting and any number of supporting professions that are necessary to a large organization such as ours.

At Verizon Wireless, we devote considerable resources to sustaining our employees' ambitions, growth and determination. Our mandate is to provide you with the opportunities to own your career and reach your greatest goals as part of our organization. You'll receive a total rewards package that reflects our industry stature, and you'll discover an array of training, tools and support to assist you in creating the career you've always wanted.

We're proud of the accolades we've earned, which include recognition as one of Working Mother's 100 Best Companies for four years, one of ComputerWorld's 100 Best Companies for two years, and one of Training magazine's Top 100 Training Organizations for four years. Committed to creating a workforce that represents our customers, Verizon Wireless believes deeply in workforce diversity, in both policy and practice. We invite you to consider joining us.

To learn more, visit us at: www.verizonwireless.com/careers