Print Production Associate - Edison NJ

Responsibilities: Position Summary: The Production Associate is accountable for meeting and exceeding sales and margin budgets in the production center through the efficient production of quality work. The team member?s primary responsibility is to consistently support procedures, processes and programs in the production center and to execute productivity, quality and efficiency improvement plans. The associate must ensure that the entire team is delivering work done right, on time by meeting and exceeding customer service standards and executing the Production Center Workflow and Quality Assurance Process.

Primary Duties and Responsibilities:
Production and Customer Service 80%

Operate production level digital printer/copier equipment, producing high volume of work.

Operation of a variety finishing equipment including cutters, drills and bindery.

Effectively prepare and troubleshoot various files formats and change to PDF print-ready status.

Production of work in accordance with the Production Center Workflow and Quality Assurance Process.

Responsible for the insuring that all work produced is in accordance with the job ticket and customer?s quality expectations.

Responsible for the reproduction of multiple orders requiring the ability to multi-task between numerous productions and finishing projects on a continuous basis as well as reprioritize as needed to insure deadlines are met.

Run orders on time while maximizing the machines productivity.

Properly use and care for all equipment in compliance with operating instructions; use machine log/call list and escalation process to schedule machine and equipment maintenance. Complete daily click entry report.

Ensure facility is clean and organized, safety precautions are being followed.

Follow policies and procedures (e.g., Copyright Procedures).

Give professional presentation by complying with dress code requirements.

Provide knowledge, direction and other input as needed to customers and the Copy Specialists.

Answer phones, respond to customer inquiries and/or accept and transfer correspondence to appropriate parties.

May serve as back-up driver.

P&L Awareness 10%

Review Production Center P&L with your manager on a period basis.

Utilize equipment in accordance with processes that maximize utilization and minimize costs.

Execute on the Production Center Workflow and Quality Assurance Process to minimize waste.

Implement process improvement plans to reduce costs and increase productivity.

Training and Development 10%

Utilize HR Express to track compliance with required trainings as indicated on the L&D Curriculum. Participate in all scheduled training (workshops and Vendor Training).

Identify and report process improvement opportunities to supervisor or manager. Be actively engaged in the Quality Assurance process.

Qualifications:

Essential Skills Required: In order of importance, list skills or talents which a qualified incumbent should possess (e.g., computer literacy, subject knowledge, etc.).

1. 1 -2 years experience in a digital copy/print environment.
2. 1-2 years experience in a high volume production environment.
3. Ability to use industry equipment related to copier/printers, bindery & finishing.
4. Ability to read & interpret instructions, identify problems/missing information and
address them proactively.
5. Experience in handling multiple projects and problem solving using analytical skills.
6. Strong attention to detail and eye for quality.
7. Detail oriented and organized, able to evaluate projects & provide input on productivity
& quality improvements.
8. Excellent communication skills, both written and oral.
9. Computer Skills: Microsoft Office (Access, Excel, PowerPoint, Word), Acrobat, Adobe
Creative Suite, Publisher.
10. Experience using technology to open a disk, CD, Zip and print a document in the formats
listed above.