Production Specialist - Edison NJ

Responsibilities: Primary Duties and Responsibilities:

Responsible to coordinate workflow within area of functional expertise.

Specialist will be required to professionally interact with customers and the sales team to provide information within area of functional expertise.

Operate production level digital printer/copier equipment, producing high volume of work.

Operation of a variety finishing equipment including cutters, drills and bindery.

Effectively prepare and troubleshoot various files formats and change to PDF print-ready status.

Production of work in accordance with the Production Center Workflow and Quality Assurance Process.

Responsible for the insuring that all work produced is in accordance with the job ticket and customer?s quality expectations.

Responsible for the reproduction of multiple orders requiring the ability to multi-task between numerous productions and finishing projects on a continuous basis as well as reprioritize as needed to insure deadlines are met.

Run orders on time while maximizing the machines productivity.

Properly use and care for all equipment in compliance with operating instructions; use machine log/call list and escalation process to schedule machine and equipment maintenance. Complete daily click entry report.

Ensure facility is clean and organized, safety precautions are being followed.

Follow policies and procedures (e.g., Copyright Procedures).

Give professional presentation by complying with dress code requirements.

Provide knowledge, direction and other input as needed to customers and the Copy Specialists.

Answer phones, respond to customer inquiries and/or accept and transfer correspondence to appropriate parties.

P&L Awareness 10%

Review Production Center P&L with your manager on a period basis.

Utilize & maintain equipment in accordance with processes that maximize utilization and minimize costs.

Execute on the Production Center Workflow and Quality Assurance Process to minimize waste.

Specialist responsible to recognize opportunities, create & implement productivity and quality process improvement plans.

Implement process improvement plans to reduce costs and increase productivity.

Utilize HR Express to track compliance with required trainings as indicated on the L&D Curriculum.
Participate in all scheduled training (workshops and Vendor Training).

Identify and report process improvement opportunities to supervisor or manager. Be actively engaged in the Quality Assurance process.

Facilitate trainings for production associates in area of specialization.

Qualifications:

Highschool Diploma or GED
1. 2-4 years experience in a digital copy/print environment.
2. 2-4 years experience in a high volume production environment.
3. Ability to use industry equipment related to copier/printers, bindery & finishing.
4. Ability to read & interpret instructions, identify problems/missing information and address them proactively.
5. Experience in handling multiple projects and problem solving using analytical skills.
6. Strong attention to detail and eye for quality.
7. Strong customer service and sales skills.
8. Detail oriented and organized, able to evaluate projects & provide input on productivity & quality improvements.
9. Excellent communication skills, both written and oral.
10. Computer Skills: Microsoft Office (Access, Excel, PowerPoint, Word), Acrobat, Adobe Creative Suite, Publisher.
11. Experience using technology to open a disk, CD, Zip and print a document in the formats listed above.