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To learn more about ADT Security Services, Inc., the world's largest provider of electronic security, please click on the logo above.

Responsibilities:

The Commercial Account Representative is charged with proposing and selling reactivation service and technology as well as upselling products within an assigned territory to commercial locations that have previously disconnected, in whole or part, an ADT system. This person also must establish effective communication with appropriate sales channels to ?hand-off? opportunity once it is resold. Specific responsibilities are outlined below:

1. Follow the Model Sales Call Process, assuring the customer understands our value proposition.

2. Sell reactivation services and upsell products within assigned territory to customers who have a previously discontinued ADT system, while maintaining assigned sales and service quota and following established guidelines.

3. Identify prospects by using creative lead-generating techniques, including data mining.

4. Add-on, amend, convert existing customer systems to meet the customers? expectations.

5. Utilize approved marketing materials to present sales presentation and proposal to prospects, identifying benefits and advantages of our products and services over those of the competition.

6. Adhere to current ADT policies, procedures, products, programs and services.

7. Follow up with prospects.

8. Prepare final contract for signature.

9. Process work order and complete all paperwork in accordance with approved and standardized procedures.

10. Post installation follow-up by contacting customer ensuring commitments were met.

11. Maintain customer retention, handing off the opportunity to the Account Executive for the territory.

12. Responsible for completing the Account Representative Certification Program within six months of entering this position.

Requirements:

Education: High school degree or equivalent.

Skills: Excellent interpersonal skills: Strong communication skills. Flexible Attitude (?do whatever it takes? approach). Aptitude for problem solving; ability to determine solutions for customers (consultative sales approach).

Other: Valid drivers license with clean driving record. Ability to work a full time schedule. Available for local travel, nights and weekends to accommodate customer?s agenda. Ambitious results-oriented individual with entrepreneurial drive.