Retail Sales Manager

Overview of The Yankee Candle Company, Inc.
We are the leading designer, manufacturer, wholesaler and retailer of premium scented candles in the growing giftware industry with sales of $601 million in fiscal year 2005. Employing approximately 4,500 people, Yankee Candle (Headquartered in South Deerfield, Massachusetts) has a 34 year history of offering distinctive products and marketing them as affordable luxuries and consumable gifts. The Company sells its products through a wholesale customer network of approximately 14,700 locations in North America, its rapidly expanding base of company owned and operated retail stores (382 stores located in 42 states as of March 2006), direct mail catalogs, its Internet web site (www.yankeecandle.com), international distributors and through its distribution center located in Bristol, England.

Having earned a reputation for superior, long-lasting fragrance quality, Yankee Candle is America?s number one brand of premium scented candles. Leading the trend in responding to consumer demand, the Company also offers a growing selection of other home fragrancing products and merchandise, including our new electric home fragrancers, potpourri, room sprays and fabric sprays, Yankee Candle? Bath products, and Car Jars? auto fresheners.

 



JOB SUMMARY: 

The Flagship Store Sales Manager is responsible for driving sales and profitability in an effort to exceed the established sales revenue goals.  In the pursuit of this effort, the successful manager will be able to: recruit, hire, train and develop a "sales" oriented team; provide on the floor sales leadership, coaching and discipline in support of sales associate selling standards (ASAP selling) ensure that all visual presentation and operational requirements are at standards throughout the store; as well as successfully manage and execute themed events and store marketing.

 

SCOPE: 

The Flagship Store Sales Manager is to provide direction and leadership to the sales associates; drive sales & profitability; provide exemplary guest service, ensure visual presentation and operational standards to build Yankee sales and brand image; meet or exceed sales and profitability goals; recruit, coach and develop sales associates.

 

MINIMUM REQUIREMENTS:

 1-3 years proven retail management experience (big box preferred) with increasing responsibility required.  High school diploma or equivalent, 2 to 4 (preferably) years of college. Experience hiring, training and developing sales staff is necessary.Flexibility in management style, with the ability to act as leader, diplomat, coach, counselor, trainer, investigator, and facilitator depending upon the specific situation.  Proven record of achieving and maintaining successful sales goals.Excellent interpersonal, problem solving, organizational and time management skills.Ability to delegate effectively with appropriate follow-up.Strong written and verbal communication skills, as well as demonstrated computer skills. Demonstrated understanding of high quality service techniques and philosophy, including, customer service, problem/complaint resolution, and clear ability to effectively perform and train these tasks in a retail setting.

 

SALARY STRUCTURE:

Non-Exempt Position: M1

 

HOURS:

Monday through Friday, 8:30 AM ? 5:00 PM

Flexibility in work schedule is required to work any/all shifts as operational need warrants, for possible off-schedule work, travel, and extended hours with minimal notice and as required by operational need.

 

CONTACT:

For more information or a copy of the full position description, please contact: 

mrichar@yankeecandle.com

 









This position offers a very competitive Salary + Excellent Benefits Package.  f you meet the above requirements, please forward your cover letter with resume and salary history via apply online below.

PLEASE NOTE:
Due to the volume of resumes we receive, we regret that we can only respond to those applicants whose experience and qualifications most closely match the requirements of the position available.  Only resumes in MICROSOFT WORD format, with salary requirements, will be considered.

For a complete listing of job opportunities available at The Yankee Candle Company, Inc., please check out our web site at www.yankeecandle.com

Equal Opportunity Employer
M/F/D/V