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 SALES & CUSTOMER SUPPORT SPECIALIST

Details
Country: USA
Location: MA Fitchburg
Total applied: 14

Job Type: Employee
Job Status: Full Time

SALES & CUSTOMER SUPPORT SPECIALIST

 

MODUFORM

SALES & CUSTOMER SUPPORT SPECIALIST

 

Under the direction of the VP Sales & Marketing, oversees the accuracy & expediency of pricing, order details, product specifications and customer satisfaction.

 

 

Essential Functions:

? Pricing requests, Dealer projects & project

management

? Cleans & translates incoming orders from dealers

? Liaison between OE & Eng

? Defines root cause & solutions for complaints

? Assist Eng by performing data input, creating

BOM?s, etc.

? Oversees that specs & product details are

presented completely & accurately in

Marketing/Sales materials

? Participates in training new dealers on product

construction features & specs as required

? Participates in trade shows are required

 

A Bachelors' degree including business/marketing/communication coursework or equivalent, three to five years' customer service, and excellent communication and organizational skills are required. Sales and/or Library experience helpful. Experience supporting Dealers a plus.

 

Please send you resume, including salary requirements to:

 

ModuForm Inc. 172 Industrial

Road, Fitchburg, MA 01420

 

Or email to: jobs@moduform.com

 

EOE

Valuing workforce diversity

- Apply for SALES & CUSTOMER SUPPORT SPECIALIST

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