Assoc Technician-Switch

Description:
The Associate Technician - Switch is responsible for assisting in the basic installation, operation, and preventative maintenance of switching, data communications, and peripheral equipment associated with the Mobile Telephone Switching Office (MTSO). At this entry level position, the Associate Technician - Switch will learn and apply new technical skills to support the interdepartmental objectives including: troubleshooting, upgrading, and administering multiple vendor systems; maintaining system applications; ensuring quality customer service; and providing support to a varied user community. Other responsibilities include: updating daily logs with site-specific information and composing clear and concise reports for system documentation.

Troubleshoots, upgrades, and administers multiple vendor systems.

Assists in the installation, operation, and performance of basic and preventative maintenance of switching, data communications, and peripheral equipment associated with the Mobile Telephone Switching Office (MTSO).

Maintains system applications.

Updates daily logs with site-specific information.

Composes clear and concise reports for system documentation.

Qualifications:
Minimum Associates degree, 2-year technical degree, relevant military experience, equivalent special electronics training, or equivalent work experience is required.

Minimum 0-1 years experience plus electronics training in one or more of the following fields: telecommunications (cellular or landline) switching systems or experience in LAN/WAN operations and IP connectivity is preferred.

Basic training and/or coursework in at least 2 of the following areas: data communications, digital communications, operating systems and applications, telecommunications, computer support, project management, and/or power.

General understanding and/or working knowledge of computer systems, stored program control, power, and LAN/WAN protocols is required.

Strong programming and computer skills with emphasis on applications are required.
Ability to learn electronic test equipment is required.
Experience and knowledge of transmission facilities (OC48, T3, T1, and DSO) is required.
Working knowledge of Microsoft Office and Outlook is required.
Ability to work extremely flexible hours and support "on-call" duties and shift work is required.

Salary/Benefits: Salary commensurate with experience
It takes dedicated, hard-working people like you to provide the largest, most advanced, nationwide wireless network. That's why we offer some of the best benefits around. And the best part is, the day you start is the day your medical/dental/vision/life insurance, paid vacation, training and tuition reimbursement benefits start.

We also know how important work/life issues are in today's marketplace. And we reward you with competitive time off and employee assistance programs so you can manage work with the rest of your life.

Job Location: Southfield, MI

Job Number: 170130

Company URL: http://careers.verizonwireless.com

Company Profile:
With 53 million customers, Verizon Wireless is known for its reliable network and award-winning customer service. We continue to invest in our network to maintain our status as an industry leader and to remain on the cutting edge of wireless technology. We're also strongly committed to investing in our employees - who we consider to be our most valuable asset.

As part of our team, you'll join a group of over 56,000 professionals dedicated to providing the best overall wireless experience. The wide variety of roles we offer includes opportunities in sales, customer service, network engineering, marketing, accounting and any number of supporting professions that are necessary to a large organization such as ours.

At Verizon Wireless, we devote considerable resources to sustaining our employees' ambitions, growth and determination. Our mandate is to provide you with the opportunities to own your career and reach your greatest goals as part of our organization. You'll receive a total rewards package that reflects our industry stature, and you'll discover an array of training, tools and support to assist you in creating the career you've always wanted.

We're proud of the accolades we've earned, which include recognition as one of Working Mother's 100 Best Companies for four years, one of ComputerWorld's 100 Best Companies for two years, and one of Training magazine's Top 100 Training Organizations for four years. Committed to creating a workforce that represents our customers, Verizon Wireless believes deeply in workforce diversity, in both policy and practice. We invite you to consider joining us.

To learn more, visit us at: www.verizonwireless.com/careers