Avaya Switch Technician

Avaya Switch Technician Temp to perm / POSITION SUMMARY: The Avaya Switch Technician will perform as a matrixes resource under supervision. He/She designs, configures, implements, maintains and trouble shoots Avaya equipment, systems, software, trunking and network integration. The candidate must be knowledgeable on Avaya S8XXX, Definity, Intuity LX, and IP Office.

Required Education, Skills and/or Experience Must have 3+ years in a Local Exchange Carrier or enterprise PBX environment or supervising installation and repair of telephone equipment and wiring. Must have Telecommunications product knowledge in ISDN, Centrex, PBX, Data, IP etc is required. Must be fully trained and certified by Avaya and possess the experience and skills required to complete tasks associated with the S8XXX, Definity, Intuity LX, and IP Office, and associated Avaya adjuncts. Must have knowledge of current technological developments/trends in area of expertise. Must have demonstrated team working skills with the ability to meet multiple deadlines. Must possess a strong broadly-based knowledge of telecommunications systems and services including features, design, and performance/quality standards. Must have the ability to analyze and interpret the needs of customers and offer appropriate solutions. Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in diverse organizations. Must have the ability to use common Windows-based software programs (e.g. MS Word, MS Excel, MS Project, MS Power Point). Must possess the ability to gather and compile data and prepare reports. Must have the ability to communicate effectively, both orally and in writing. Must have a clean DMV record.

Work Experience: At least 3 years

Preferred Education Level: Some College Courses Completed