FiIRE COMMUNICATIONS DISPATCHER

 

Orange County Fire Authority

Employment Opportunity

FIRE COMMUNICATIONS DISPATCHER
Salary $3,823 ? 5,153 per month + Benefits
Closes Monday, August 21, 2006

REQUIRED: APPLICATION

 

About the Position: Incumbents in these positions are responsible for performing a wide variety of dispatch activities, from routine to skilled. They must be able to work a variety of shift assignments including 12 hour or 24 hour shifts, week-ends and holidays, and are also subject to mandatory overtime. This recruitment will establish an Open Eligible List which will be in effect for one year, and from which future vacancies may be filled. One full-time and 3 part-time positions are currently open.

 

Essential Functions: A Fire Communications Dispatcher will receive and process emergency requests for service from the public, other agencies, and other departments, which requires:
? Calming emotional callers;
? Obtaining relevant information related to the emergency;
? Providing Emergency Medical Dispatch (EMD) instructions;
? Evaluating the urgency of calls;
? Determining appropriate action to be taken;
? Determining and dispatching appropriate personnel, apparatus, and equipment required on medical aids, structure fire responses, hazmat responses, multi-victim incidents, and vegetation fires;
? Notifying supervisors of incidents;
? Routing calls to appropriate sections;
? Operating radio communication equipment and alarm systems; and, performing other related activities.
? Coordinate and communicate activities between agencies jointly responding to multi-agency incidents;
? Receive and process requests from field personnel;
? Operate and monitor a variety of equipment;
? Read and interpret maps to locate emergencies, determine jurisdictions, and dispatch the nearest apparatus to expedite response times;
? Attend and participate in after action critiques and debriefings;
? Participate in a variety of classes, training, and/or certification sessions;
? Maintain and troubleshoot equipment problems;
? Complete Geofile forms and updates;
? Troubleshoot, issue and track inventory control logs;
? Perform other duties of a similar nature or level.

 

MINIMUM QUALIFICATIONS

 

Experience/Education: High School Diploma, or General Equivalency Diploma (GED); or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above;
Highly Desirable Qualifications:
? Vesta Phone System
? 800 MHZ Radio System
? Incident Command System (ICS) & Resource Ordering Status System (ROSS) knowledge
? Public Safety Dispatch Experience
License and Certifications:
? Possession of a valid California Driver License
Required prior to completion of probationary period.
? Completion of the Emergency Medical Dispatch class and the Authority?s Fire Communications Dispatcher Academy
? Cardiopulmonary Resuscitation Certification (CPR)

 

Knowledge of: Customer service principles; city geography; map reading methods; standard office equipment; recordkeeping principles.

 

Skill in: Using computers and applicable software applications; handling multiple tasks simultaneously; keyboarding at the rate of 30 wpm; maintaining records; operating standard office equipment; evaluating the urgency of calls and taking the appropriate action; operating radio communications equipment; communicating and interacting effectively with coworkers, supervisors, and the general public, to sufficiently exchange or convey information and receive work direction.

 

Physical Requirements: Positions in this class typically require reaching, extensive sitting, fingering, grasping, talking, hearing, seeing and repetitive motions. Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Incumbents may be subjected to poor ventilation, inadequate lighting, workspace restrictions, and intense noise. Incumbents may be subjected to traveling to and from remote locations for incident assignments and may be required to stay in remote locations without accommodations.

 

SELECTION PROCEDURE

 

Initial Application Review: (Refer/Non-Refer) The Human Resources Division reviews all application materials to identify the qualified candidates to be referred to the next step of the competition. The Authority reserves the right to evaluate application materials for ?Best Qualified? if the number of applicants meeting the minimum qualifications is high.

 

Written Examination: Refer/Non-Refer

 

Computer Simulation Assessment (Criti-Call): Refer/Non-Refer

 

Panel Interview (100%): Candidates will be placed in a score group as a result of their panel interview.

 

Selection Procedure Revision: All affected persons will be notified if a revision of the selection procedures becomes necessary.

EMPLOYMENT INFORMATION

 

The Organization: The Orange County Fire Authority (OCFA) is a joint powers authority made up of 22 partner cities and unincorporated areas of Orange County, providing fire, emergency medical and rescue, fire prevention and hazardous materials response services to residents with 60 fire stations throughout the Orange County area. Formed in 1995, the Authority?s innovative organizational structure and approach to service delivery is recognized as being on the cutting edge of fire service organizations.

 

Applications available:
? Monday through Friday 8:00 a.m. ? 4:30 p.m.@1 Fire Authority Road, Bldg. A, Irvine, CA 92602
? OCFA website at www.ocfa.org
? OCFA Job Information Line at 714.573.6825
? Postmarks will be accepted as proof of application receipt.
? Resumes and other unsolicited materials may be attached, but will not be considered in lieu of the required application..

 

ADA Accommodation: In accordance with the Americans with Disabilities Act (ADA), persons with disabilities desiring reasonable accommodation may contact Georgia McCarthy @ (714) 573.6805 in Human Resources.

 

New employees requirements:
? Medical examination, including a drug screen administered by the OCFA?s examining physician
? Fingerprinting and background check
? Oath of allegiance to the United States of American and the State of California
? Submit proof of eligibility to work in the United States of America and the State of California

 

Employee Benefits:
? Health insurance
? Access to a deferred compensation plan
? IRS Section 125 plan
? Tuition reimbursement
? Vacation, sick leave and holiday pay
? OCFA employees do not contribute to Social Security
? Orange County Employees Retirement System (OCERS) ? Employees contribute a portion of their salary to the 2.7% at 55 retirement formula. OCFA assumes the remainder of the employee?s contribution.

For questions regarding this employment opportunity, call Georgia McCarthy in Human Resources at 714.573.6805.

 

The provisions of this bulletin do not constitute an express or implied contract. Any provision in this bulletin may be modified or revoked without notice. EEO