Local Transport Control Center Tech III

The Network Control Technician will provide network management support on multiple Verizon Business transmission networks. Network management responsibilities include but are not limited to: proactive network monitoring, following established procedures when responding to network alarms and events, performing fault isolation on customer reported optical circuits, providing technical assistance, trouble ticket and flash management, processing MASTARS events and performing escalations. Work with external and internal Verizon organizations coordinating and troubleshooting network events. This position involves shift work in a 24 X 7 environment including on-call via pager, weekend and holiday coverage. Job schedule may require shift rotation and candidate must be available to work any shift.

 

Job Requirements/REquired Skills

 

Associate degree or equivalent experience.
Good communication skills and computer skills required. Practical installation or maintenance experience required with fiber optic transmission technologies such as Lucent, Cisco, Nortel, Alcatel, Fujitsu and/or Movaz. Strong customer service and interpersonal skills are required along with excellent written and verbal communication skills.  Practical experience with MCI internal systems, such as Espresso, ETMS, OASIS, MASTARS, F&E, Netpro, MECCA, TCOMS, is also preferred. A basic knowledge of Ethernet, Gigabit Ethernet and Optical Wavelength technologies preferred as well.

 

Verizon Business is your communications partner

 

Verizon Business is the name of the new Verizon business unit encompassing business and government customers and related functions of the former MCI as well as similar businesses that previously were part of Domestic Telecom, including the former Verizon Enterprise Solutions Group.  Verizon Business serves medium and large businesses and government customers.  This new business segment boasts a highly trained and experienced force of sales and service professionals deployed in hundreds of sales offices around the world. It owns and operates an end-to-end, global IP network spanning more than 100,000 miles, providing next-generation IP network services to medium and large businesses and government customers.

 

With its advanced global networks, deep IP expertise, wealth of next wave services, and leading broadband and voice capabilities, Verizon Business is the right company to help your enterprise employ technology to strategic advantage. Your enterprise demands global connectivity, security, and reliability. Verizon Business provides it all with the simplicity and the quality of service you need to transform the way you compete, today and tomorrow.

 

Verizon Business lives at the forefront of innovation

 

That's why we're investing heavily in our enterprise capabilities, making the network improvements needed to support next generation, IP-based services like virtual private networks and VoIP. Of course, groundbreaking technology should come as no surprise. There have been many firsts in our long history:

 
First commercial Internet service
First commercial provider of Internet access
First ISP to deploy MPLS globally
First to test the fastest-ever IP transmission


Over the next few years, Verizon Business's voice and data networks will be consolidated into a single IP core. In the meantime, Verizon Business, an industry leader, is providing convergence-enabling technologies and multi-service edge devices to accelerate your transition to IP ? when you're ready to make the move.

 

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