Retention Specialist (Chelmsford, New Bedford, and Allston)

Looking for a new career challenge? You're in the right place! If you're ready to seek new challenges and be a contributor in an organization that is an industry leader, why not join the many faces of Comcast? With an employee base of approximately 60,000 and a commitment to a diverse workplace, we offer opportunities in every region of the country. With positions from entry level to senior executive, in an array of areas including technical, creative, business and administrative, Comcast is the company that you're looking for.

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Work Location:
Chelmsford, New Bedford, and Allston

Work Schedule:
Monday - Friday with Saturday rotation,10:30AM-7:00PM

This critical customer contact position is responsible for retaining customers in order to maintain market revenue performance. Represents Comcast as the incumbent cable provider and dissuades customers from disconnecting and/or downgrading their services. Re-energizes the customer experience and relationship by reselling the benefits and value of Comcast products and services.Punctual, regular and consistent attendance. Ability to work overtime as needed. Perform other related responsibilities as assigned.
Punctual, regular, and consistent attendance.

Qualifications
* High school diploma or equivalent
* Minimum of 1+ years experience in a call center role within Comcast
* Demonstrated Sales and Troubleshooting Skills

Comcast is an Equal Employment Opportunity/Affirmative Action/Drug-free workplace employer.


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