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Technical Support Engineer - Voice and Fax Products
| Details |
Country: USA
Location: MA Needham
Total applied: 17
Relevant Work Experience: 2+ to 5 Years
Career Level: Experienced (Non-Manager)
Education Level: Associate Degree
Job Type: Employee
Job Status: Full Time
Job Shift: First Shift (Day)
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Technical Support Engineer - Voice and Fax Products
Cantata is the new company that was formed by the merger of Excel Switching and Brooktrout Technology.??We are seeking a Technical Support Engineer to work in our Needham, MA facility.? The successful candidate will provide post-sales technical support to customers using Brooktrout fax and voice products.? Responsibilities?include installing and maintaining systems and services, communicating?with customers to resolve problems on the phone or via e-mail, and interacting with other departments on a variety of issues.?Occasional travel and weekend coverage on a rotation basis may be required.?
?
Candidates should?have at least an Associates Degree or equivalent experience, prior customer support debugging and troubleshooting technical problems, and knowledge of PC's and associated peripherals.? Knowledge of Windows 2000/2003, the ability to multi task in a dynamic environment and superior communication skills are also needed.??Knowledge of analog and digital?telephony, fax protocols, voice applications and Linux are big pluses.?
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Resumes?with salary requirements should be submitted to gvaudo@cantata.com .??Relocation assistance will not be provided for this position. ?
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