Courier (Driver non CDL)

Iron Mountain (NYSE:IRM) is the world's trusted partner for outsourced records and information management services. Founded in 1951, the Company has grown to service more than 275,000 customer accounts throughout North America, Europe, Latin America and Asia Pacific and employs over 15,500 individuals.  Iron Mountain offers records storage and management services for physical and digital media, secured shredding services, disaster recovery support services, and consulting services that help businesses save money and manage risks associated with the legal and regulatory compliance of storing and protecting vital information.

 

We offer a competitive and comprehensive benefits program including medical, dental, and life insurance; short term and long term disability insurance; 401k savings plan with company match; employee stock purchase program; tuition reimbursement; holidays; vacations; and sick pay.

 

Work Performed:

 

- Interface with Iron Mountain customers on a daily basis.  Verbally communicate details and information to customers and service the customers needs in person.

 

- Interface with customer service, customer support and managers on a daily basis regarding service quality and issues of customer satisfaction.

 

- Transport customers media to and from specified points within the districts territory.  Perform emergency/priority requests and any other customer requests requiring transportation.  Operate under specific detailed instructions; refers changes in schedule or problems to supervisor.

 

- Load and unload vehicles as required and verify accuracy of deliveries and pick-ups. 

 

- Observe traffic and parking regulations and make daily inspection of assigned vehicle to insure proper maintenance is performed.  Clean and service vehicle; perform minor maintenance or make minor adjustments as necessary.  Report abnormal conditions requiring repair to vehicle.  Maintain all equipment associated with delivery/pick-up including carts, cases, skids and two wheelers.

 

- Prepare and maintain all courier paperwork including courier manifests, work orders, media retrieval orders, and media transfer manifests.  Track and forward parking tickets, toll receipts, etc. for payment.  Notify manager immediately of accidents and complete accident reports. 

Prior Work

Experience: 

 

Minimum 1 year prior experience as a courier or service driver or minimum 1 year experiencein records management industry

 

Must be able to lift up to 70lbs.

 

EEO/AA