Field Monitor

To Apply for this position

LogistiCare, a national medical transportation management company, is seeking a Field Monitor to work the Norfolk region.  The home office for this position is based in Norfolk.

The Field Monitor is responsible for ensuring transportation providers who contract with LogistiCare meet and exceed the compliance requirements contained in our contract.  This includes Performing vehicle inspections to ensure vehicle compliance with all ADA and other Federal, State and Local regulatory standards.  Responsibilities include but are not limited to:

Perform scheduled and random visits (local travel) to healthcare facilities and contracted transportation providers to verify level of service and provider adherence to contract standards.

Schedule field work to include planning and documenting work schedule and provide follow up reports on accomplishments and outstanding tasks to regional management on a regular basis.

Investigates quality of transportation provider?s on-time performance, driver?s adherence to service requirements and alteration(s) to rider?s level of service and/or scheduling requirements.

Focuses investigations on potential fraud and abuse based on available billing and trip data.

Performs other duties as assigned.

Salary will be commensurate to incumbents experience and prior training.  LogistiCare is an Equal Opportunity Employer.

Requirements:
- High school degree or equivalent
- Excellent verbal, written/documentation and interpersonal communication skills
- Valid/current driver's license and a clean driving record
- Basic knowledge of Norfolk, Hampton Roads and surrounding VA areas along with ability to read and follow maps
- Ability to follow complex instructions
- Ability to work independently with minimal supervision
- Must be flexible to work a variety of work schedules/hours
- Must be self-motivated and possess superior time management skills
- Must be willing and able to travel within VA 75+%
- Prior audit experience and/or knowledge of Medicaid guidelines a plus 
- Transportation and/or vehicle maintenance experience is a plus
- Computer Skills ? Proficient in Microsoft Word, Excel, and Outlook