Fulfillment Center Supervisor - Stockton, CA

The FC Supervisor is responsible for first-line management and overall performance of his/her department. This position is responsible for preparing and planning strategies to meet the department??s daily, weekly, and monthly goals. Responsibilities also include; coaching and managing associates to high performance standards and recognizing individual and team success. Works in concert with the senior management team in the pursuit of operational excellence and the facility??s all around success.

FUNCTIONAL RESPONSIBILITIES:
?h Achieve performance goals and objectives in the areas of productivity, accuracy, pick wave
coordination and expense control as depicted by the budget, understand and execute the elements
of performance known as ??PUMP?? (Pace + Utilization = Performance).
?h Analyze and conceptualize methodology and make appropriate improvements to department processes
and procedures.
?h Participate with the facility managers in the hiring of skilled associates.
?h Develop individual associate??s skills, standards and morale through training and coaching.
Direct, support and delegate tasks as appropriate to an individual associate??s skill level.
Give consistent and thorough feedback to associates, conduct timely Performance Appraisals and
deliver disciplinary action if necessary.
?h Understand and effectively communicate company
policies to ensure compliance and consistent administration.
?h Read, understand and analyze daily, weekly and monthly operational reports. Use these reports
to evaluate department??s performance. Compute figures to accurately plan/adjust headcount to
meet department??s objectives.
?h Foster communication and teamwork among staff to ensure accomplishment of operational goals.
?h Develop and execute daily and weekly action plans to meet department and Fulfillment Center
performance expectations.
?h Understand and use Fulfillment/Distribution technology (i.e. WMS where appropriate, hardware
and software components) and maintain control of department functions and procedures.
?h Represent the Fulfillment Center/Staples in a professional manner, promoting Staples policies
and programs and approaching challenges in a positive manner.
?h Understand all safety procedures. Ensure safe work practices are followed and maintain a safe
work environment.