General Manager - Transportation

Iron Mountain (NYSE:IRM) is the world's trusted partner for outsourced records and information management services. Founded in 1951, the Company has grown to service more than 200,000 customer accounts throughout the United States, Canada, Europe and Latin America. Iron Mountain offers records management services for both physical and digital media, disaster recovery support services, and consulting - services that help businesses save money and manage risks associated with legal and regulatory compliance, protection of vital information, and business continuity challenges.

 
We currently have an opening for a General Manager, Transportation, who will be based in Canton, MI. This position has overall responsibility for managing and controlling multi-market, multi-business lines? transportation to provide the most secure, safe, reliable transportation of our customer?s information.  This service will be provided in the most efficient manner practicable through optimization programs and partnerships with transportation engineering, vehicle maintenance support, recruitment strategies, work place practices, and other field operating groups.



The major responsibilities for this position include:Provide secure, safe, reliable transportation service.Manage all members (Couriers, Mobile Shred Operators, Transportation Managers, and Transportation Supervisors) of the transportation departments across all business lines.Ensure prompt and accurate delivery/pick-up of all service requests for customers.Develop effective working partnerships with operations, customer service and account management. Develop strong internal and external business partnerships.Manage and measure department performance.Consistently meet and/or exceed customer expectations.Be accountable for the overall performance of the transportation function.  Manage compliance to corporate programs. Recommend solutions and changes for improving the market?s financial performance and service levels within transportation.Ensure compliance with Federal, State and local laws and Iron Mountain policies and procedures.Understand and manage to DOT requirements.Ensure vehicles and equipment meets or exceeds Iron Mountain standards.Conduct random inspections of the vehicles to ensure they are properly maintained and secure.Manage driver safety program.Research and resolve transportation issues; communicate resolution to customers.



A Bachelors Degree with a high GPA with a business related focus is required. This position requires five or more years of management experience in a service industry (transportation preferred) or military environment (commissioned officer, logistics preferred).  MBA preferred.

 

Additional requirements include basic management skills in diversity and change management, customer service, delegation, team building and the capacity to ensure high quality output. 



You must be proficient with MS Office and comfortable with other technology, as well as possess strong communication, interpersonal, presentation, analytical, time management and project management skills. You must have the ability to interface with all levels of Iron Mountain employees and our client?s management.

Travel requirements are approximately up to 25% overnight travel.



A valid driver?s license with a clean driving record and the ability to pass a pre-employment substance abuse screening and background check is also required.

We offer a competitive and comprehensive benefits program including medical, dental, and life insurance; short term and long term disability insurance; 401k savings plan with company match; employee stock purchase program; tuition reimbursement; holidays; vacations; and sick pay. Compensation will be commensurate with skill level and experience and includes base pay, incentive compensation plan with the potential for an additional 30% of base salary.

If you possess all of our requirements, please enclose a cover letter with your resume, including your salary requirements to IMOSDPResumes@ironmountain.com . Submissions without salary history and requirements will not be considered.

Please be sure to include the "GMT - MI" reference code in your subject line! Failure to do so will cause delay in the review of your resume.

For more information about our company, please visit our website at www.ironmountain.com .

At this time we are considering only local candidates who are able to work without employer sponsorship. No agencies or phone calls, please. Only those candidates whose experience best meets our requirements will be contacted.

Iron Mountain is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, creed, age, national origin, sex, sexual preference or handicap.