Part Time Courier -Rhode Island

Iron Mountain (NYSE:IRM) is the world's trusted partner for outsourced records and information management services. Founded in 1951, the Company has grown to service more than 200,000 customer accounts throughout the United States, Canada, Europe and Latin America. Iron Mountain offers records management services for both physical and digital media, disaster recovery support services, and consulting - services that help businesses save money and manage risks associated with legal and regulatory compliance, protection of vital information, and business continuity challenges.

 

Full Time Benefits Part Time Hours: Courier to work Saturday and Sunday shift 6:30 pm ? 11:30 pm, and 1 weekday (of there choice) 10 hour shift. On call Saturday and Sunday.

 

Summary

Service and communicate with our customers by performing the delivery and pick-up of Iron Mountain customer's media.  Operate vehicles such as vans or straight trucks (not tractor trailers) in order to service the customers in a timely manner while observing all laws and Iron Mountain safety rules.

 

Work Performed

* Interface with Iron Mountain customers on a daily basis.  Verbally communicate details and information to customers and service the customers needs in person.

*  Interface with customer service, customer support and managers on a daily basis regarding service quality and issues of customer satisfaction.

*  Transport customers media to and from specified points within the districts territory.  Perform emergency/priority requests and any other customer requests requiring transportation.  Operate under specific detailed instructions; refers changes in schedule or problems to supervisor.

* Load and unload vehicles as required and verify accuracy of deliveries and pick-ups. *  Observe traffic and parking regulations and make daily inspection of assigned vehicle to insure proper maintenance is performed.  Clean and service vehicle; perform minor maintenance or make minor adjustments as necessary.  Report abnormal conditions requiring repair to vehicle.  Maintain all equipment associated with delivery/pick-up including carts, cases, skids and two wheelers.

*  Prepare and maintain all courier paperwork including courier manifests, work orders, media retrieval orders, and media transfer manifests.  Track and forward parking tickets, toll receipts, etc. for payment.  Notify manager immediately of accidents and complete accident reports. *  Perform other duties and projects as assigned

 

Responsibility and Authority

*  Direct responsibility for servicing the customer in a congenial, prompt and efficient manner on a daily basis 

 

Position Requirements

*  Valid Drivers License Required

*  Must be able to lift a minimum of 50 lbs.

*  Fast paced

*  Daily travel to other facilities and customer sites; ability to maneuver in/out of vehicle (high first step); must be able to work overtime as required; flexible to work in record center as needed. 

*  A High School diploma or equivalent required.

*  Sound verbal communication skills required along excellent organization skills.

*  Strong knowledge of greater metropolitan area required.

*  A Minimum 1 year prior experience as a courier or service driver or minimum 1 year experience in records management industry.

*  A negative DMV check, a valid state driver's license and negative drug testing results are all required.  Background check is also required.

* Passing score on Number Perception Test and Passing score on Name Finding Test.

 

Interested applicants should fax your resume to the attention of:  Courier Part-Time- Rhode Island, 978/663-5951, or e-mail BostonAdmin@ironmountain.com with Courier Part-Time  Rhode Island in the subject line.

 

Full Time Benefits Part Time Hours: Courier to work Saturday and Sunday shift 6:30 pm ? 11:30 pm, and 1 weekday (of there choice) 10 hour shift. On call Saturday and Sunday.  Part time position with full-time benefits.

 

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